I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
The Data Behind Conversational AI – Build or Buy
August 3rd, 2021, Successfully held
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We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
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Here’s what we discussed:
Conversational AI is hot, and your dev team may already be working on building some pilots. But should they?
In this Virtual Roundtable, we covered:
- What does the data say about build vs. buy?
- What data has Pypestream found to make the build vs. buy decision in working with multiple Fortune 500 companies?
- What companies have succeeded in building their own conversational AI?
- Once you’ve decided to automate CX with conversational AI, how long will it take to get up and running?
- What are the costs (in money and people) of building and supporting your own vs. outsourcing?
Request detailed session notes
We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
About Pypestream:
Pypestream is a cloud-based, patented AI-powered automation solution that enables leading brands to resolve customer issues instantly, on any channel, at any time. Pypestream’s platform resolves up to 90% of inquiries without human interaction and offers 24/7 customer service at a much lower cost than traditional contact centers. Unlike other tools, Pypestream’s solution is built by a team of experts in just weeks, with no IT resources required. Pypestream partners closely with companies to develop customer strategies, implement conversational design and natural language understanding, connect backend systems with API integrations, and deploy on multiple messaging channels. Pypestream offers continuous improvement, ideation, and optimization throughout the contract lifetime.
Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
