I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
Best Sources of Fraud Intelligence Data
November 9th, 2021, Successfully held
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Here’s what we discussed:
To reduce or prevent fraud, fraud intelligence must be collected and integrated into card protection and re-issue policies. Sourcing this intelligence can take many forms from in-house teams analyzing data, to external data feeds from the dark web or open sources that must be integrated with in-house systems, or even outsourced fraud management services.
In this session, we discussed sources of Fraud Intelligence data and how different approaches are taken by different organizations.
Here are some questions we discussed:
- Should you handle data sourcing with your own in-house team? When is it most appropriate to build out a team of your own? What are the limitations?
- Do you belong to data sharing consortiums? What has been your experience with sharing and receiving data?
- Do you leverage dark web intelligence? Do you have an internal team tasked with data collection? Is the same team tasked with interpreting and actioning the data?
- Do you utilize third-party data feeds and products? Do they integrate with your primary systems?
- Do you have challenges with how to use data from the dark web or that provided through data sharing with other FIs?
- What do you find most challenging about collecting or using dark web data to mitigate or prevent fraud losses?
Request detailed session notes
We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
About Gemini Advisory:
At Gemini Advisory, we aim to bridge the gap between wide-ranging threat intelligence offering available to cyber defense teams and the demand for a very specific and actionable solutions required by fraud prevention teams.
Launched by seasoned Subject Matter Experts, Gemini Advisory is specifically oriented to solve the most complex issues in an age of ever-growing cyber threats. From retrieval of compromised data, brand monitoring, covert actor engagement and ransomware extortion negotiations, our unmatched coverage of the underground communities hidden within the Deep & Dark Web, fused with years of experience in undercover operations, allows us to accomplish the most delicate tasks successfully.
Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
