Epsilon - 4 Building Blocks to Contactless Loyalty for Retail
Common Sense Virtual Roundtable:

How Retail Wins
in the “Attention Economy”

December 8th, Successfully held

Presented by


Here’s what we discussed:

Tech leaders including innovative digital retailers are rewriting the rules of engagement and loyalty in retail. What customer engagement lessons can retailers learn from disruptive digital entrants? What approaches best match established omnichannel retailers’ inherent strengths?

In this session, we discussed ways innovative engagement programs can help retail leverage trust and build loyalty with younger customers. 

Some questions we discussed:

  • What disruptions are you seeing today, and how are you responding?
  • Does trust equal loyalty, and vice versa?
  • What technologies are best suited to facilitating connection and engagement with younger demographics?

Moderated by 

Daniel Hughes
Chief Data Officer, APAC & MEA at Publicis Groupe

Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.

Here’s what attendees at past events have said:

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