I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Kimberly Carpenter
Director, Large Business Customer Experience, NRG Energy
Why Network Observability Matters in Your Public & Hybrid Cloud
A Virtual Wine Appreciation
11th May, 2022, 16:00 – 17:15 AEST, Successfully held
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Presented by
Here’s what we discussed:
Observability’s goal is to free up ops team’s time to architect, build, and develop for increased orchestration, automation, uptime, and performance.
Observability for networking in the cloud looks at different telemetry and with a cloud networking spin, but is based on the same principles — answering the questions you need to run the cloud and network infrastructure that drives the digital world.
Network observability is the ability to answer any question about your network in and across public clouds, including hybrid clouds:
- Across any kind of network (cloud or on-prem)
- Across any kind of network element (physical, virtual, or cloud service)
- Whether isolated at the network level or with application and business context
This is where we’re all trying to go; how are we getting there? In this session, we discussed what companies are doing to create network observability in both public and Hybrid cloud environments built on AWS, Azure or GCP. What has worked for you? What has failed miserably? We’re looking to learn from each other in this conversational roundtable session.
Agenda
4:00 PM – 4:10 PM
Session & Participant Intro
4:11 PM – 4:50 PM
Interactive discussion on the topic
4:51 PM – 5:10 PM
Guided Wine Tasting by a master Sommelier
5:11 PM – 5:15 PM
Closing
Here is what we learned:
Bram Harris, Cyber Security Program Director, University of Sydney
Harris said they are at the back end for their cloud transformation, but still working to get the last parts of their systems moved and keeping the experience consistent between cloud and on prem. What they learned was that the maturity of some of their on-premise systems was lost when it migrated to the cloud and they ended up having to continually adjust to build up that same level of reliability.
Yoke Kong Seow, Vice President, IT Australia, Optus
Kong Seow said they are in the midst of a similar journey moving the last of their workloads to the cloud and trying to measure the performance of those applications and understanding what will change as the last of the on prem assets move.
Most of their front-end applications are on the cloud, including the AI for their call center that they developed with Google.
Request detailed session notes
We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
About Kentik
Kentik is the network observability company. Our platform is a must-have for the network front line, whether digital business, corporate IT, or service provider. Network professionals turn to the Kentik Network Observability Cloud to plan, run, and fix any network, relying on our infinite granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, internet routing, performance tests, and network metrics. We show network pros what they need to know about their network performance, health, and security to make their business-critical services shine. Networks power the world’s most valuable companies, and those companies trust Kentik.
Participation in this Virtual International Wine Appreciation is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Ryan Smith
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Nicholas Zeisler
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Sabrina Sexton
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.