I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Kimberly Carpenter
Director, Large Business Customer Experience, NRG Energy
Fine Wine and Optimizing
Data Pipelines – A Virtual Wine Appreciation
Theme: What’s the Big Deal about Data
Observability?
March 10th, 2022, 4 PM – 5:15 PM SGT, Successfully held
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Here’s what we discussed:
For years, enterprises have run mission-critical data systems with outdated tools that weren’t designed to manage the current exploding supply of data. The problem is only getting worse as massive data volumes, data pipeline complexity, new technologies and hybrid environments conspire to challenge the business value of data systems.
This affects everyone in an organization – data teams struggle with operational issues and often fail to meet the increasing demand for real-time data insights, data consumers don’t trust the data they need to make key business decisions, and executives can’t ensure data delivery and pipeline performance meet business requirements.
In this session we focused on how, when and where enterprises can apply data observability to:
- Successfully architect, operate, and optimize complex data systems at scale
- Gain full visibility into data processing, data quality, and data pipelines
- Use ML to scale data identification, quality and management
- Manage costs during digital transformation to cloud services
- Improve data reliability while reducing operational risk and cost management
Agenda
4:00 PM – 4:10 PM
Session & Participant Intro
4:11 PM – 4:30 PM
Guided Wine Tasting by a Wine expert
4:31 PM – 5:10 PM
Interactive discussion on the topic
5:11 PM – 5:15 PM
Closing
Here is what we learned:
Chand Deshwal, Vice President – Cloud, AI and Data, Avanade
Avanade is totally focused on the Microsoft ecosystem. One of his interest areas is observability, particularly in a multi-cloud environment.
Deshwal has seen the role of the CDO transform for the better with more responsibility for driving transformation across the organization as opposed to simply overseeing internal data governance.
Bhagyesh Chaubey, CDO | Data Governance | Data Stewardship, Citi
Chaubey is responsible for data governance and stewardship in the private wealth management division of the bank across 17 markets in Asia.
Data observability is a topic very close to his heart and the space is evolving very rapidly.
Chaubey asked about the value proposition of Acceldata and whether data was transferred or would be extracted through APIS. He also wanted to know when the return would be evident and what was the window of time to get the tools up and running.
Request detailed session notes
We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
About Acceldata:
Acceldata helps data-driven enterprises achieve excellence, innovation agility, and returns on data investment. They provide end-to-end visibility, monitoring, and automated actions at all stages of a multi-technology enterprise data pipeline. Acceldata reveals changes in data, processes, compute and provides simplified AI/ML-based insightsmaking it simple for data workers, operations and executives to understand where their data is and how their systems are performing.
Participation in this Virtual International Wine Appreciation is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Ryan Smith
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Nicholas Zeisler
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Sabrina Sexton
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.