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Epsilon – How BFSI Wins in the “Attention Economy”

Common Sense Virtual Roundtable

Tech leaders including innovative digital retailers are rewriting the rules of engagement and loyalty in retail. What customer engagement lessons can retailers learn from disruptive digital entrants?

Sitecore – Transform Digital Experience for Real Estate in Asia

Common Sense Virtual Roundtable

In this virtual roundable session, our participants learned how they can differentiate their brand with end-to-end digital experiences that power emotional, human connections.

Dynatrace – Best Practices for Adopting Platform-Based IT

Common Sense Virtual Roundtable

In this virtual roundtable session, we discussed what we mean by “intelligent observability” and why is it the key component of an IT platform that enables scale, speed, resilience, and innovation?

Maven – Making DE&I in Financial Services a Priority in 2022

Common Sense Virtual Roundtable

Our participants joined us for a discussion about the role family benefits can play in helping your organization address complex workforce challenges and thrive in times of unprecedented uncertainty and change.

EverC – How Crooks Launder Money Online (And How to Stop Them)

Common Sense Virtual Roundtable

This 60 minute virtual roundtable session, moderated by EverC founder Ron Teicher, provided insights into how your adversaries work, and how you can more effectively counter financial crimes.

Ada – How to Scale Your CX to Talk to Your Customer More to Grow and Retain Business

Common Sense Virtual Roundtable

Making customers feel valued in every interaction is critical for subscription brands to prevent churn, increase customer lifetime value, and reduce customer acquisition costs. It is difficult to scale with a human-only team.

Observe.AI – Virtual Wine Tasting with 3 Strategies for Driving Growth Through Your Contact Center

Common Sense Network & Learn

In this virtual wine tasting session, the leadership roundtable focused on key ways innovation fuels growth and the role that speech intelligence plays to provide better customer experiences.

Cadient Talent – Preventing Hiring Bias with AI

Common Sense Virtual Roundtable

In this virtual roundtable session, our participants discussed how companies are ramping up talent acquisition programs that exclude bias by design. How do these work exactly?

Authomize – The Evolution of Access Reviews – Setting the New Continuous Authorization Standard

Common Sense Virtual Roundtable

Our participants joined our roundtable discussion to learn more about how to implement a continuous compliance solution and improve efficiency for your Access Reviews.

Crate – What Data-First Companies Do (That You Don’t)

Common Sense Virtual Roundtable

Our participants and technology leaders in manufacturing discussed the key actions data-first companies are taking to prepare for the data infrastructure needed to realize “Industry 4.0”.

Secure Code Warrior – Application Security – The Enterprise’s Blind Spot

Common Sense Virtual Roundtable

Does the enterprise software you’re building have security built into the code? Unless your dev team has been explicitly prepared to write secure code, this is an often-overlooked attack vector. Tools vs human approach…

Personio – How Digital Transformation of HR is Unlocking Productivity

Common Sense Virtual Roundtable

In this session, 10 invited HR leaders from smaller companies led by a subject matter expert from Personio gathered to discuss how they are dealing with these challenges, what has worked for them, and what has failed.

AMD – How has Remote Learning Changed the Landscape in the Last 18 Months?

Common Sense Virtual Roundtable

Senior IT leaders discussed how universities are planning for seamless, hyper-converged, and highly automated platforms combining compute, storage, backup, and disaster recovery.

Solvemate – 3 Steps to a Trustworthy Chatbot

Common Sense Virtual Roundtable

In this virtual roundtable session moderated by Solvemate CEO Erik Pfannmöller, we discussed the 3 key steps financial services firms need to take to build trust and adoption of their chatbots.

Saviant – How Equipment Manufacturers are Transforming From Data-Emitting Hardware to Intelligence-as-a-Service

Common Sense Virtual Roundtable

We discussed how some of the small & mid-sized companies across the US & Europe have done this in their hardware-driven businesses, and what it took to be successful in becoming an intelligence-driven service provider.

Cybereason – Connect the Dots in Cyber Defence

Common Sense Virtual Roundtable

Effective incident response that combines accuracy of understanding incidents with speed of remediation is critical in the portfolio of cyber security disciplines that financial services must have.

Dremio – What is an SQL Lakehouse Platform and Why Would You Need One?

Common Sense Virtual Roundtable

A SQL lakehouse platform brings together the best of both the data warehouse and the data lake, and removes the limitations of traditional data warehouses and closed data architectures.

Epsilon – 4 Steps to Contactless Loyalty

Common Sense Virtual Roundtable

In this Virtual Roundtable session, our participants discussed the 4 building blocks Epsilon has developed from hundreds of contactless loyalty programs in both retail and financial services.

Influitive – Amplify Social Media Marketing with Customer Advocates

Common Sense Virtual Roundtable

In this Virtual Roundtable session, we discussed how companies are using tactics like gamification to gradually train customers and employees to amplify their social posts. What tactics are working?

Gemini Advisory – Best Sources of Fraud Intelligence Data

Common Sense Virtual Roundtable

In this Virtual Roundtable session, we discussed if you should handle data sourcing with your own in-house team? When is it most appropriate to build out a team of your own? What are the limitations?

Denodo – Accelerate Cloud Modernization Using Data Virtualization

Common Sense Virtual Roundtable

In this virtual roundtable session, our participants discussed how a logical data architecture is critical to sustain users and applications during data migration and continuously optimizes data in the cloud.

EverC – Best Practices for Accelerating Merchant Onboarding

Common Sense Virtual Roundtable

There is a race to onboard new merchants faster while ensuring they fit your acceptable risk profile. How are payments companies uncovering hidden risk and getting better KYC data?

Solvemate – Can Chatbots Truly Be Personalized?

Common Sense Virtual Roundtable

How is modern CS automation creating happiness instead of frustrated customers typing “representative” into a chatbot window? How are companies ensuring we don’t forget the “intelligence” part of AI?

CyberMDX – Cybersecurity Awareness Month: Creating An Incident Response Plan

Common Sense Virtual Roundtable

With a recent wave of cyber-attacks increasingly targeting healthcare delivery organizations, it’s evident that many hospitals are ill-prepared to deal with the impact and the proper response.