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Common Sense Learning & Development Virtual Conference

Common Sense Virtual Roundtable

30 executives in L&D and HR at large enterprises will brainstorm how new organizational strategies and new technologies will meet the professional development needs of companies in 2021 and beyond.

Common Sense Employee Experience Virtual Conference EU

Common Sense Virtual Roundtable

CS Employee Experience Virtual Conference EU is a roundtable discussion focused on practical solutions to challenges HR leaders face in improving the Employee Experience discipline in their companies.

Common Sense Employee Experience Virtual Conference

Common Sense Virtual Roundtable

CS Employee Experience Virtual Conference is a roundtable discussion focused on practical solutions to challenges HR leaders face in improving the Employee Experience discipline in their companies.

Aimpoint Digital – NextGen Demand Planning and Optimization

Common Sense Virtual Roundtable

How are you confronting the shortcomings of legacy demand forecasting methods in 2021? The pandemic and resulting economic disruption have amplified the problems associated with commonly used techniques.

EraDB – Elasticsearch: What to do when the Honeymoon is Over

Common Sense Virtual Roundtable

In this virtual roundtable, 10 Elasticsearch users spent 60 minutes talking through what’s working, what isn’t, and what they’re doing about it. Todd Persen, CEO and Co-founder at EraDB moderated the discussion.

CyberMDX – The New Normal in Healthcare Security

Common Sense Virtual Roundtable

In this roundtable, we discussed how to gain visibility into all of your organization’s connected devices, the potential threat from bad actors, and what steps you can take to ensure the safety of your patients.

Aimpoint Digital – NextGen Demand Planning and Optimization

Common Sense Virtual Roundtable

How are you confronting the shortcomings of legacy demand forecasting methods in 2020? The pandemic and resulting economic disruption have amplified the problems associated with commonly used techniques..

Ekata – PSD2 SCA: Strategy Around Exemptions (EMEA)

Common Sense Virtual Roundtable

We discussed how SCA strategy has changed over the course of the year. What observations are seen around issuer behaviour in regards to TRA exemptions and authentication in general before the Dec 31st deadline?

Augment CXM – Quantifying the ROI of Premium Product CX

Common Sense Research Q&A

This Research Q&A focused on proprietary research conducted by BuyerForesight and AugmentCXM. We uncovered key drivers for quantifying ROI to CX initiatives for companies selling premium products.

Common Sense Talent Acquisition & Onboarding

Common Sense Virtual Roundtable

30 executives in HR, Onboarding, and Employee Experience at large enterprises will brainstorm how new organizational strategies and new technologies will meet the needs of the newly-distributed workforce.

Technisys – Paths to New Revenue: Reaching Underserved Markets

Common Sense Virtual Roundtable

Many customer segments such as immigrants & low-income families have been underserved by the financial services industry & the accelerated disruption of in-person operating models brought by the global pandemic

CyberMDX – The New Normal in Healthcare Security

Common Sense Virtual Roundtable

We discussed how to gain visibility into all of your organization’s connected devices, the potential threat from bad actors, & what steps you can take to ensure the safety of your patients.

CyberMDX – Do your Cybersecurity Plans Consider Biomedical Engineering?

Common Sense Virtual Roundtable

In this roundtable, we discussed some of the challenges facing biomedical engineers – from procuring devices that have potential vulnerabilities to lack of device visibility and centralized management.

Technisys – Paths to New Revenue: Banking as a Service?

Common Sense Virtual Roundtable

Some banks will embrace this by becoming the engine powering consumers’ finances behind the scenes. We discussed ways you can prepare your organizations to go down this path.

Ekata – PSD2 SCA: Strategy Around Exemptions (EMEA)

Common Sense Virtual Roundtable

We discussed, how SCA strategy has changed over the course of the year. What observations are seen around issuer behavior in regards to TRA exemptions and authentication in general before the Dec 31st deadline?

Gladly – Are you ready for 2021?

Common Sense Virtual Roundtable

We discussed strategies that keep your customer service team nimble and flexible. Optimize for your team’s efficiency with proper tools, concurrency, and cross-channel staffing. 

Aimpoint Digital – NextGen Demand Planning and Optimization

Common Sense Virtual Roundtable

How are you confronting the shortcomings of legacy demand forecasting methods in 2020? The pandemic and resulting economic disruption have amplified the problems associated with commonly used techniques.

Ekata – Reducing friction for good customers while stopping fraud

Common Sense Virtual Roundtable

Synthetic identity fraud makes up 20%, or over $6 billion, of credit losses and fake information to create convincing, verifiable identities to open fraudulent accounts and commit various types of transaction fraud.

Roojoom – ‘Resolution Capable’ self-service channels as strategy for digital acceleration

Common Sense Virtual Roundtable

2020 has definitely turned out to be the year of accelerated digital services and self-service technologies, but how can we sustain and elevate this rapidly growing use of digital self-service channels?

Common Sense Employee Experience Virtual Conference APAC

Common Sense Virtual Roundtable

30 executives in HR and Learning & Development at Fortune 1000 companies will brainstorm how new organizational strategies and new technologies will meet the needs of a post-Covid workforce.

Ekata – Holiday best practices for manual review teams during a pandemic (EMEA)

Common Sense Virtual Roundtable

Cross-border commerce is growing 2X faster than domestic, with $300 billion in 2015 increasing to $900 billion in 2020. This growth comes with new regulations, sometimes even region-specific ones like PSD2.

Plexure – How McDonald’s & Ahold Delhaize saw record growth embracing Plexure’s consumer engagement strategies

Common Sense Virtual Roundtable

McDonald’s Japan adopted Plexure’s mobile order and pay platform just before COVID-19 hit. Instead of the deep losses suffered by competing QSRs, they saw record results in this difficult time

Common Sense CX – The Future of Support Virtual Conference

Common Sense Virtual Roundtable

A virtual customer experience conference focused on the strategic role of your contact center operations on CX. This fast-paced virtual conference will have four 30-minute roundtable-style sessions.

Gladly – How to turn your contact center into a revenue generation center

Common Sense Virtual Roundtable

Your contact center plays a pivotal role in delivering great experiences that keep your customers coming back to you time and again. How can we convert the experience into more revenue for the company?