I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
November 10th 2022, 6:00 PM - 8:30 PM MT, Successfully held
Real-World Digital Product Optimization Strategies
Networking and Dinner
at Ocean Prime, Phoenix
November 10th 2022, 6:00 PM - 8:30 PM MT, Successfully held
Presented by
Here’s what we discussed:
86% of firms that successfully built digital products reported revenue growth—more than half experienced double-digit growth (Forrester, 2021).
Customers continue to expect more and it’s critical to understand if your products are keeping pace with their evolving needs.
Whether your digital products are performing well, or have missed the mark completely it’s important to revisit existing strategies to ensure that you are getting the most out of your investment. By putting customers at the center of everything you do, you can build a product your user actually wants. We’ll cover topics like developing a strategic roadmap, building in continuous feedback and ensuring you are able to identify, prioritize and measure success metrics aligned to your business objectives.
In this session, we discussed how companies are defining & navigating their product roadmap in a rapidly evolving future.
Dinner at Ocean Prime, Phoenix
Ocean Prime
5455 East High Street, Phoenix, AZ 85054
OCEAN PRIME is a modern American restaurant and lounge from the award-winning Cameron Mitchell Restaurants. The nationally-acclaimed Ocean Prime delivers an extraordinary experience with stunning settings, an impressive menu of seafood and prime cuts of steak, signature cocktails, a Wine Spectator-honored wine list and truly genuine hospitality.
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Agenda
6:00 PM – 6:15 PM
Welcome & Registration with Cocktails
6:16 PM – 7:15 PM
Wine/Cocktail & Conversation
7:16 PM – 8:15 PM
Dinner & Networking
8:16 PM – 8:30 PM
Closing
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Ocean Prime.
We will follow COVID guidelines mandated by the government and the Venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
