Epsilon – Loyalty Tech: The Future of Brand Building
Common Sense Network & Learn
In this virtual Network & Learn session, our participants discussed over a glass of wine, how marketers are now able to focus on experiential and emotional loyalty, to outcompete digital disruptors.
Infor – Wine Flights & EX Insights – A Virtual Wine Tasting Event
Common Sense Network & Learn
While the COVID-19 pandemic is challenging for all organizations, companies with a large “deskless workforce” have had the especially daunting task of keeping their employees safe while keeping their businesses open.
New Relic – Great Customer Experiences are Shaped by Agile and Innovative Cultures
Common Sense Network & Learn
Since we are heading towards the end of 2021, we celebrated innovation together and listened to experiences on how organizations were able to drive success with New Relic across the organization and in the market.
Epsilon – Wine Flights & Loyalty Insights – A Future of Brand Building Session
Common Sense Network & Learn
In this virtual Network & Learn session, we discussed how marketers are now able to focus on experiential and emotional loyalty, opening up a goldmine of opportunity in the ASEAN market.
EIS – Rejoignez la révolution de l’écosystème Insurtech
Common Sense Network & Learn
Comment les assureurs établis dans le monde transforment-ils leurs principales plateformes d’assurance pour offrir une expérience client numérique à haut débit dans toutes les branches d’assurance et tous les pays?
EIS – Join the Insurtech Ecosystem Revolution
Common Sense Network & Learn
How are established insurers in France and worldwide transforming their core insurance platforms to deliver a high-velocity digital customer experience across lines of insurance and countries?
Snowplow – Promoting a Culture of Data Quality – The Impact of Bad Data on Your Business
Common Sense Virtual Roundtable
The way that companies use web and mobile data has transformed. Behavioral data is now being used to inform critical business decisions across a myriad of use cases, from fraud detection to real-time personalization.
Cadient Talent – Helping Your Local Managers Hire Better
Common Sense Virtual Roundtable
We discussed how companies are re-imagining their hourly talent acquisition processes to hire better employees who will stay longer. We looked into the various technologies companies are leveraging to make better hires.
Observe.AI – Virtual Wine Tasting with 3 Steps to Empower Agents with Conversation Intelligence
Common Sense Network & Learn
In this virtual Network & Learn session, our participants discussed how empowered agents can drive better customer engagement and satisfaction, and post-pandemic, that’s never been more important.
Ekata – Creating a Frictionless and Fraud Free Customer Onboarding Experience
Common Sense Network & Learn
In this virtual roundtable session, the participants discussed what tools are available and what processes have been implemented by you to combat emerging fraud and friction problems?
Influitive – Automating Customer References for Sales Teams
Common Sense Virtual Roundtable
In this virtual session, the participants discussed how some companies are automating this process, opening up opportunities for upsells and cross-sells as well as warm referrals.
Observe.AI – Virtual Wine Tasting with 3 Steps to Empower Agents with Conversation Intelligence
Common Sense Network & Learn
In this virtual Network & Learn session, our participants discussed how empowered agents can drive better customer engagement and satisfaction, and post-pandemic, that’s never been more important.
Epsilon – How Retail Wins in the “Attention Economy”
Common Sense Virtual Roundtable
Tech leaders including innovative digital retailers are rewriting the rules of engagement and loyalty in retail. What customer engagement lessons can retailers learn from disruptive digital entrants?
Dremio – 5 Best Practices to Eliminate Costly Data Copies With an SQL Lakehouse
Common Sense Virtual Roundtable
In this session, we discussed how to make data readily accessible directly from your cloud data lake storage with the speed and performance your business users are looking for, without creating multiple data copies.
Crate – Your Data is Fragmented – Here’s How to Bring it Together to Drive Digitalization & AI
Common Sense Virtual Roundtable
70% of businesses say they are gathering data faster than they can analyze and use it. A big part of this problem has to do with having fragmented data caused by the lack of the right technologies to enable data insights.
CyberMDX – How to Secure Your Healthcare Delivery from Ransomware
Common Sense Virtual Roundtable
In this session, we discussed what you should know – bare minimum – and what others are doing with their cyber intelligence to remediate and mitigate any and all attacks, especially via connected medical devices.
Ekata – Onboarding Merchants Online: The European Marketplace Playbook
Common Sense Virtual Roundtable
Treating digital merchants as first-class citizens is quickly becoming a vital aspect of staying competitive in any industry: from payments to business lending and eCommerce marketplaces.
Epsilon – How BFSI Wins in the “Attention Economy”
Common Sense Virtual Roundtable
Tech leaders including innovative digital retailers are rewriting the rules of engagement and loyalty in retail. What customer engagement lessons can retailers learn from disruptive digital entrants?
Sitecore – Transform Digital Experience for Real Estate in Asia
Common Sense Virtual Roundtable
In this virtual roundable session, our participants learned how they can differentiate their brand with end-to-end digital experiences that power emotional, human connections.
Dynatrace – Best Practices for Adopting Platform-Based IT
Common Sense Virtual Roundtable
In this virtual roundtable session, we discussed what we mean by “intelligent observability” and why is it the key component of an IT platform that enables scale, speed, resilience, and innovation?
Maven – Making DE&I in Financial Services a Priority in 2022
Common Sense Virtual Roundtable
Our participants joined us for a discussion about the role family benefits can play in helping your organization address complex workforce challenges and thrive in times of unprecedented uncertainty and change.
EverC – How Crooks Launder Money Online (And How to Stop Them)
Common Sense Virtual Roundtable
This 60 minute virtual roundtable session, moderated by EverC founder Ron Teicher, provided insights into how your adversaries work, and how you can more effectively counter financial crimes.
Ada – How to Scale Your CX to Talk to Your Customer More to Grow and Retain Business
Common Sense Virtual Roundtable
Making customers feel valued in every interaction is critical for subscription brands to prevent churn, increase customer lifetime value, and reduce customer acquisition costs. It is difficult to scale with a human-only team.
Observe.AI – Virtual Wine Tasting with 3 Strategies for Driving Growth Through Your Contact Center
Common Sense Network & Learn
In this virtual wine tasting session, the leadership roundtable focused on key ways innovation fuels growth and the role that speech intelligence plays to provide better customer experiences.