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Explore upcoming Common Sense Events such as executive roundtables, summits, and experiential events – all designed for real conversation and valuable connection.
Common Sense Virtual Roundtable We discussed, how SCA strategy has changed over the course of the year. What observations are seen around issuer behavior in regards to TRA exemptions and authentication in general before the Dec 31st deadline?
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Common Sense Virtual Roundtable We discussed strategies that keep your customer service team nimble and flexible. Optimize for your team’s efficiency with proper tools, concurrency, and cross-channel staffing.
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Common Sense Virtual Roundtable How are you confronting the shortcomings of legacy demand forecasting methods in 2020? The pandemic and resulting economic disruption have amplified the problems associated with commonly used techniques.
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Common Sense Virtual Roundtable Synthetic identity fraud makes up 20%, or over $6 billion, of credit losses and fake information to create convincing, verifiable identities to open fraudulent accounts and commit various types of transaction fraud.
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Common Sense Virtual Roundtable 2020 has definitely turned out to be the year of accelerated digital services and self-service technologies, but how can we sustain and elevate this rapidly growing use of digital self-service channels?
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Common Sense Virtual Roundtable In this virtual roundtable moderated by Augment VRT, panelists discussed some concrete steps to prove the strategic value of customer service in their organizations.
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Common Sense Virtual Roundtable 30 executives in HR and Learning & Development at Fortune 1000 companies will brainstorm how new organizational strategies and new technologies will meet the needs of a post-Covid workforce.
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Common Sense Virtual Roundtable Cross-border commerce is growing 2X faster than domestic, with $300 billion in 2015 increasing to $900 billion in 2020. This growth comes with new regulations, sometimes even region-specific ones like PSD2.
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Common Sense Virtual Roundtable McDonald’s Japan adopted Plexure’s mobile order and pay platform just before COVID-19 hit. Instead of the deep losses suffered by competing QSRs, they saw record results in this difficult time
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Common Sense Virtual Roundtable A virtual customer experience conference focused on the strategic role of your contact center operations on CX. This fast-paced virtual conference will have four 30-minute roundtable-style sessions.
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Common Sense Virtual Roundtable Your contact center plays a pivotal role in delivering great experiences that keep your customers coming back to you time and again. How can we convert the experience into more revenue for the company?
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Common Sense Virtual Roundtable With an average of 30,000 connected assets, the IT environment of a hospital is extremely complex. Managing such a dynamic environment presents operational & security challenges.
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Common Sense Virtual Roundtable 37% of CS staff say they feel their customer insights aren’t being fully leveraged; the real number is likely 50%. Some companies have recognized CS is more than just a cost center & have.....
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Common Sense Virtual Roundtable With an average of 30,000 connected assets, the IT environment of a hospital is extremely complex. Managing such a dynamic environment presents operational and security challenges.
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Common Sense Virtual Roundtable What are the concerns & implications for your submission activities & interactions with regulators when using OSS for clinical trial analysis & submission & what are your requirements for R?
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Common Sense Virtual Roundtable What data are you using to determine which patients would be best for primary telehealthcare & What new predictions do you need to help manage your business differently to be successful with telehealth?
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Common Sense Virtual Roundtable In this virtual roundtable presented by Analytics2Go, ways to improve the success in AI project implementation and the experience and challenges around dynamic pricing and AI were discussed.
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Common Sense Virtual Roundtable In this session, we discussed breaking down department siloes to get teams working on fixing end-to-end customer journeys, automating the discovery of actionable insights, and actions.
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Common Sense Virtual Roundtable 30 digital transformation innovators will gather from health systems, hospitals, and health insurers to discuss how AI in healthcare is helping organizations rapidly adapt to accelerating changes to telemedicine.
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Common Sense Virtual Roundtable 30 executives in HR, Employee Experience, and Learning & Development at Fortune 1000 companies will brainstorm how new organizational strategies and new technologies will meet the needs of a post-Covid workforce.
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Common Sense Virtual Roundtable 30 digital marketing and eCommerce innovators will gather from brands, omnichannel retailers and digital-only retailers to discuss how AI and ML are transforming customer acquisition, market share and margins.
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Common Sense Virtual Roundtable Customer experience leaders and leading CX solutions providers (Sponsors). Sessions are designed for collaborative conversations between marketers and CX experts in leading companies.
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Common Sense Virtual Roundtable Digital transformation leaders will gather to discuss with their peers how technology and creativity are being leveraged to improve resilience, margins and customer experience in 2021 and beyond.
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Common Sense Virtual Roundtable Demand gen conference focused on how b2b marketers and demand gen pros are keeping their pipelines healthy in the middle of a global pandemic. Making a human connection with prospects is more important than.....
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