I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Successfully Held | 6th July 2023
How to Build a Customer-centric Roadmap for Growth and Success
Networking Dinner at Fairmont, Jakarta
Successfully Held | 6th July 2023
Presented by
Here’s what we discussed:
In the current economy, AI is poised to make an unprecedented impact, revolutionizing innovation, enhancing productivity, and reshaping the dynamics of teamwork and collaboration for your teams. With this in mind, how should leaders in Indonesia start building their own strategy to rethink how customers and employees interact with technology to connect in a whole new way?
On 6 July, Thursday, a small group of senior thought leaders joined to learn how Customer 360 and Generative AI can be the game-changer for their business and create a path forward to drive growth and success.
At this roundtable, we discussed how to:
- Find, win and keep customers with AI + Data + CRM
- Build a lifelong relationship with your customers
- Connect your company & customer data in real-time with 360 insights
- Build an impactful and cost-effective strategy for faster ROI
Dinner at Fairmont, Jakarta
Fairmont, Jakarta
Jl. Asia Afrika No.8, Senayan, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10270, Indonesia
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Agenda
5:30 PM – 6:15 PM
Registration and Refreshments
6:15 PM – 6:30 PM
Welcome and Opening Remarks
6:30 PM – 7:00 PM
Cheese Tasting Experience
7:00 PM – 8:15 PM
Roundtable Discussion
8:15 PM – 9:30 PM
Networking and Dinner
Executive Host
Regional Sales Director, Indonesia, Salesforce
Bunga has over 15 years of experience in the IT industry in various roles in sales; Technical Sales, Product Manager, Deal Maker, Account Executive, and Sales Manager. Her background education in Bachelor of Information Technology and Masters of Business Administration has enabled her to relate the importance of technology to businesses. She is passionate about helping her customers succeed with technology and believes in the power of communication to create trusted relationships with her team, co-workers, and customers.
Participation in this in-person Networking session is no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to Fairmont, Jakarta.
We will follow COVID guidelines mandated by the government and the venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
