I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
Enterprises are pouring money into data management software – to the tune of $73 billion. Yet only 22% of the data leaders have fully realized ROI, according to the 2021 Wakefield Research, data leaders including CDOs, CAOs, CDAOs, and VPs of Analytics/BI/IT are under pressure to monetize their data investments.
In this session, we discussed:
Hall’s company is a Medicare payer working with programs in 19 states. His role is to work with the business to deliver IT solutions to their business teams.
Hall believes it makes no sense to have 1000s of SQL servers scattered across his organization and is trying to move away from it. He now can remotely train personnel across the system to operate new tools but is running into resistance from people not wanting to take the journey.
They now have a dedicated IT communications officer whose role is to teach people that their data silos are going away, but it all will be available in the Cloud. They landed the raw data there and transformed it.
Because the health care companies, they work with are independent, they operate like fiefdoms going out and hiring their own data analysts and creating databases, something he has been trying to discourage.
They have a monolithic ERP system and are now adding in a SAS system. In the existing model they are approached with business problems and then have to extract the data from the ERP. The addition of SAS was not by choice, but what was available with their existing system.
They are using multiple vendors to prove the middleware to service the SAS across the business, creating complexity in getting the whole thing to work.
There is a reluctance to go with a Cloud journey because of what they saw happen with Amazon and Ring.
We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
Dremio is a high-performance SQL (data) lakehouse platform built on an open data architecture that helps to accelerate BI and Analytics directly on cloud data lake storage. Created by veterans of open source and big data technologies, and the creators of Apache Arrow, Dremio is a fundamentally new approach to data analytics that helps companies get more value from their data, faster. Dremio makes data engineering teams more productive, and data consumers more self-sufficient.
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I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.