Aimpoint Digital – NextGen Demand Planning and Optimization

Ekata – Reducing friction for good customers while stopping fraud

Roojoom – ‘Resolution Capable’ self-service channels as strategy for digital acceleration

Augment CXM – How To Make Customer Service Strategic

Common Sense Employee Experience Virtual Conference APAC

Ekata – Holiday best practices for manual review teams during a pandemic (EMEA)

Plexure – How McDonald’s & Ahold Delhaize saw record growth embracing Plexure’s consumer engagement strategies

Common Sense CX – The Future of Support Virtual Conference

Gladly – How to turn your contact center into a revenue generation center

CyberMDX – The New Normal in Healthcare Security