Present
WHAT WE DISCUSSED
Too many enterprises invest time and money in AI pilots and point solutions that never scale—staying stuck in silos, disconnected from business processes, and failing to generate real value. In this invitation-only executive roundtable, we confronted that challenge head-on.
Instead of treating AI as a standalone project, the real opportunity lies in infusing intelligence directly into the documents, workflows, and decisions that drive day-to-day operations, so that AI becomes part of how business gets done, not an optional add-on.
At this dinner, an exclusive group of execs driving digital transformation discussed:
- Why most AI pilots “stall at scale” and how to avoid that trap
- How to design cross-platform architectures (across systems, cloud/edge, data layers) that support seamless AI in workflows
- Patterns for embedding AI in operational touchpoints (e.g. contract approvals, quality checks, scheduling, document review) rather than wrapping it around them
- The role of governance, observability, and feedback loops in making AI deliver measurable outcomes
- How to shift from idealized roadmaps to value delivered in weeks — with disciplined scope, metrics, and execution
Using real-world case studies StarHub framed how connectivity, hybrid cloud, and unified digital services can underpin this next wave of “workflow-native” intelligence. Nintex shared examples of how AI-powered process orchestration and agentic automation are bridging the gap between pilots and production. CTOs, CIOs and digital transformation leaders left with proven architectural patterns and immediate tactics for turning AI from experiment to embedded infrastructure.”
SOLUTION EXPERTS
Ranjit Ramachandran
Senior Solution Engineer at Starhub
Ranjit Ramachandran is a seasoned Senior Solution Engineer with over 16 years of experience in the fields of Process Intelligence and Process Automation. As part of the Pre-sales team, Ranjit has consistently helped customers across industries to not only document and map their processes but also gain a deeper understanding of process optimization and continuous improvement.
His consultative approach enables clients to identify inefficiencies and implement strategies that drive greater business outcomes. Ranjit is particularly skilled at translating complex process challenges into streamlined, actionable solutions.
A key aspect in his role is understanding of customer requirements and technology stacks, which allows him to propose tailored solutions that align with the business’s specific needs and objectives. In the automation space, Ranjit’s forte lies in automating business processes (BPM) and repetitive tasks using Robotic Process Automation (RPA), ensuring organizations can achieve higher efficiency and reduce manual efforts.
With a strong passion for innovation and a customer-first mindset, Ranjit remains a trusted advisor in helping organizations continuously evolve and stay competitive in a fast-paced technological landscape.
Keith Payne
Regional Vice President, APAC at Nintex
Keith brings 25 years of experience helping organisations across APAC Scale and Grow through process efficiency with a unique background in TQM, Organisational Change and Customer Success with FujiFilm Business Innovation, SAP and now Nintex, Keith has partnered extensively with CIO’s as their priorities and roles have shifted.
As automation technology enters a new phase and becomes more accessible and intuitive through AI, it is time to rethink the automation playbook and reset the role that senior leaders play as an orchestrator of growth for the next phase of the journey.
