23rd November 2023, 17:00 - 21:00 CET, Successfully held
Innovate with Conversational Engagement
Networking Dinner
at Restaurangakademien AB
in Stockholm
23rd November 2023,
17:00 - 21:00 CET, Successfully held
Presented by
What we discussed:
Personalised experiences are the holy grail of every consumer-facing business, but how are companies making progress to deliver human-centered personalisation?
The complexity could feel overwhelming, but there were some core approaches to both policy and technology that proved successful. In that session, we discussed those core approaches and how they worked in the real world.
We had a roundtable discussion on issues such as:
- How CX technology can improve efficiencies in uncertain macro economic times
- Engaging customers on the devices & channels they prefer
- The promise & limitations of conversational AI
Agenda
17:00 – 17:15
Welcome
17:15 – 18:45
Cooking Experience
18:45 – 19:45
Roundtable Discussion
19:45 – 20:45
Dinner & Networking
20:45 – 21:00
Closing
Dinner at Restaurangakademien AB, Stockholm
Restaurangakademien AB
Rökerigatan 4, 121 62 Johanneshov, Sweden
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Participation in this in-person Networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside the venue.