I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

From complex tax regulations and varying labour laws to diverse currencies, exchange rates, and reporting requirements, the intricacies of managing a global workforce can be overwhelming.
Join us at this session on “Future Trends in Global Workforce Management,” where we will delve into the practical steps on how companies are bringing in transparency, accessibility, and self-service capabilities to make payroll, payments, and everything in between more effective.
In a peer-level discussion, we will exchange insights on:
18:00 – 18:15
18:15 – 19:00
19:00 – 20:00
20:00 – 20:20
20:20 – 20:30
Ian is an advocate for all things payroll, most importantly shaping future outcomes. He is a performance-driven professional of 20+ years, with wide-ranging international operational, transformation, and governance experience in payroll, payments, vendor management, and fintech across the Americas, Europe, the Middle East, and Africa, and Asia Pacific regions.
His experience includes roles in Fortune 100 and FTSE 250 providing leadership, consulting, and strategy to populations of 100,000+ employees in over 170 countries.
This is an executive peer group meeting for 8-10 senior leaders. We use a conversational, storytelling approach that works best when everyone participates.
Participation in this in-person networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to Gaucho, London.
I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.