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Explore upcoming Common Sense Events such as executive roundtables, summits, and experiential events – all designed for real conversation and valuable connection.
Ada – Harmonizing CX Across the Entire Customer Journey in FinTech
Common Sense Virtual Roundtable
Holistic CX relies on your brand’s ability to optimize the conversion funnel, from marketing, to support, to sales. You need a tool that can capture and contextualize customer data quickly into proactive brand interactions.
Solvemate – Chatbots that Help Your Agents (and Your Brand)
Common Sense Virtual Roundtable
These are some of the questions we discussed with a small group of CX and Customer Support leaders. This virtual roundtable discussion was moderated by Solvemate CEO, Erik Pfannmöller.
Gemini Advisory – Quantifying the Reputation Costs of Card Fraud
Common Sense Virtual Roundtable
PYMNTS recently reported that 65% of e-commerce shoppers are likely to “terminate their relationships with merchants after experiencing even a single instance of data theft or payment fraud.”
Philips & CyberMDX: Medical Device as a Vector
Common Sense Virtual Roundtable
In this session, we discussed about how, with the continued cyber-attacks targeting healthcare, the availability of medical devices continues to be disrupted, preventing the delivery of care to patients.
Crate.io – How to Implement a Winning Data Strategy
Common Sense Virtual Roundtable
In this Virtual Rountable session, we discussed how CrateDB, the operational database, can help not only in collecting data from your smart devices but also in extracting useful insights, at scale.
Pypestream – 9 Steps to Automating Customer Care
Common Sense Virtual Roundtable
95% of all customer interactions will be powered by AI by 2025; If you’re currently working on a customer care automation initiative, this roundtable will help ensure you succeed.
Ekata – Preparing against eCommerce Fraud in the Holiday Season
Common Sense Virtual Roundtable
In this session, we discussed, how can companies identify good customers and reduce friction without adding new security layers? And how can leaders adapt their fraud strategies to better prepare for such a season?
Cybereason – Towards a Future-Proof Security Stack
Common Sense Virtual Roundtable
How organizations are approaching security resilience for 2021 and beyond. Our collective goal is to reverse the advantage in cyber conflict enjoyed by attackers and to give defenders an asymmetric edge.
Technisys – Open Banking: How Tech is Redefining Our Digital Future
Common Sense Virtual Roundtable
In this Virtual Roundtable session, our participants discussed if standards such as PSD2, ISO20022, UK open banking, and BIAN cover all that you need to embrace open banking?
New Relic – Why Customer Experience is a Direct Reflection of the Developer Experience
Common Sense Virtual Roundtable
How do you measure your customer experience? Is it through response time? Number of errors? Time to resolution? The digital customer experience is everything that your customers experience via software.
Gemini Advisory – Best Practices for Breach Identification
Common Sense Virtual Roundtable
In this Virtual Roundtable session, our participants discussed how banks are expanding their toolboxes to take more proactive measures to prevent fraud before it occurs.
Influitive – Customer Advocate-Driven Innovation
Common Sense Virtual Roundtable
In this Virtual Roundtable session, our participants discussed how companies are building more efficient product feedback and innovation programs using customer advocacy.
Cadient Talent – Helping Your Local Managers Hire Better
Common Sense Virtual Roundtable
Should “cost of doing business” be largely accepted? In this session, we explored how companies are re-imagining their hourly talent acquisition processes to hire better employees who will stay longer.
Ekata – More Sales, Less Fraud for the 2021 Holiday Season
Common Sense Virtual Roundtable
In this Virtual Roundtable session, our participants joined Anthony Mannino, Director of Partnerships, EMEA as he discussed how to prepare for holiday season fraud? And the growing fraud trends in eCommerce.
New Relic – How Observability Drives Faster, More Effective Digital Transformations
Common Sense Virtual Roundtable
How do you transform your business digitally if you don’t have a clear, unified view of your stack; accelerate time-to-market and rapidly scale without compromising uptime and performance of your complex environments?
Denodo – Succeeding in Self-Service Analytics with a Governed Data Marketplace
Common Sense Virtual Roundtable
During this virtual roundtable, we discussed how a Data Marketplace, built on top of a Data Virtualization platform, can provide the trust and governance that is needed for these self-service initiatives to succeed.
Intel – The Next Generation of Digital Signage Opportunity
Common Sense Virtual Roundtable
In this Virtual Roundtable session, we discussed how OOH advertising companies are taking advantage of this massive opportunity by leveraging Intel’s interactive, AI-driven display tech.
Yellowbrick – Delivering on the Data Lake Promise
Common Sense Virtual Roundtable
In this Virtual Roundtable session, our participants discussed how enterprises are addressing the 3 key obstacles to delivering on the data lake promise: People, Process, and Technology.
Solace – Event-Driven Architecture for an Event-Centric Digital Business Strategy
Common Sense Virtual Roundtable
In this Virtual Roundtable, we covered what you need to adopt and leverage event-driven architecture at scale and Data Mesh meets Event Mesh for real time streaming and business insights.
Yellowbrick – The Case for Data Warehouse Modernization
Common Sense Virtual Roundtable
In this Virtual Roundtable session, we discussed how enterprises are tackling the 4 biggest challenges of legacy data warehouses: Inability to scale, Rising expenses, Resource scarcity and Deployment inflexibility.
Influitive – How does Customer Advocacy Drive Revenue Growth and Value?
Common Sense Virtual Roundtable
Customer marketing yields evergreen, authentic content marketing that outperforms traditional marketing. Credibility from customer advocates is far superior to your own advertising.
Infor – Empower your People to Succeed in the New World of Work
Common Sense Virtual Roundtable
Our participants gained insight into how technology is helping companies empower their people to be innovative, flexible, and productive – no matter their physical location or the industry they serve.
Epsilon- Are You Ready for the Death of Cookies?
Common Sense Virtual Roundtable
Are digital marketers in APAC ready to drive the shift to new targeting strategies, or will they just wait until global cookie-less solutions become the de-facto standard whether or not they meet local market needs?
Pypestream – 9 Steps to Automating Customer Care
Common Sense Virtual Roundtable
The customer care automation experts at Pypestream have developed a 9-step automation framework after building dozens of automation projects in Fortune 1000 companies.