Successfully Held on October 25th, 2023
Can Conversational Engagement Scale?
Golf Outing and Networking Dinner
at Half Moon Bay Golf Links,
San Francisco
Successfully Held
on October 25th, 2023
Presented by
What we discussed:
Personalised experiences are the holy grail of every consumer-facing business, but how are companies making progress to deliver human-centered personalisation?
The complexity can feel overwhelming, but there are some core approaches to both policy and technology that are proving successful. In this session, we’ll discuss those core approaches and how they are working in the real world.
We had a roundtable discussion on issues such as:
- How CX technology can improve efficiencies in uncertain macro economic times
- Engaging customers on the devices & channels they prefer
- The promise & limitations of conversational AI
Agenda
1:00 PM – 6:00 PM
Golf Experience
6:00 PM – 7:00 PM
Cocktail Reception
7:00 PM – 8:30 PM
Dinner & Discussion
Dinner at Half Moon Bay Golf Links
Half Moon Bay Golf Links
2 Miramontes Point Rd, Half Moon Bay, CA 94019, United States
View on map
Participation in this in-person Networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Half Moon Bay Golf Links.