I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
24th November 2022, 18:00 - 20:30 GMT, Successfully held
High-Impact Retention Programmes
Networking & Dinner at
Chesterfield Mayfair, London
24th November 2022, 18:00 - 20:30 GMT, Successfully held
Presented by
Here’s what we discussed:
People need to be empowered to be innovative, flexible, and productive – no matter their physical location or the industry they serve. Investing in their growth, helping them learn new skills and better wellbeing in the workplace are very important to them.
Hybrid workforces create a whole additional layer of employee engagement problems (and some opportunities).
In this session, HR leaders discussed questions like these:
- What are successful companies doing to address engagement and retention challenges early in the employee journey starting with hiring and onboarding?
- Do these companies have a strategy for collecting, analyzing and acting on direct and indirect employee feedback and signals?
- What strategies must companies have in place to ensure investments in HR tech produce the desired outcomes?
Dinner at The Chesterfield Mayfair
The Chesterfield Mayfair
35 Charles Street, Mayfair, London, W1J 5EB
This 4-star luxury hotel is in London’s Mayfair, just off Berkeley Square. Oxford Street is 800 m away. The hotel has complimentary WiFi, air-conditioned rooms and an award-winning restaurant. The Chesterfield Mayfair is between Hyde Park and Green Park. Buckingham Palace is 800 m away. Green Park London Underground Station and the shops of Bond Street are just 300 m from the hotel.
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Agenda
18:00 – 18:15
Registration & Welcome
18:16 – 19:00
Roundtable Discussion
19:01 – 20:15
Dinner & Networking
20:16 – 20:30
Closing
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Chesterfield Mayfair.
We will follow COVID guidelines mandated by the government and the Venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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