Presents
WHAT WE WILL DISCUSS
As digital-first strategies accelerate, the security landscape around customer communications—spanning voice, messaging, and email—has become more complex and more critical than ever. Every cloud-based interaction introduces new risks, from data breaches to compliance violations.
How can IT leaders safeguard customer trust while supporting seamless, omnichannel communication?
Join an exclusive executive roundtable moderated by subject matter experts from Sinch, who will also share real-world insights and customer success stories. This is a peer-driven forum to explore today’s evolving threat landscape, exchange best practices, and learn how other enterprise leaders are adapting their strategies for secure and resilient cloud communications.
Key Discussion Topics:
- How digital transformation is reshaping risk across customer communication platforms
- Balancing security, compliance, and user experience in voice, messaging, and email
- Managing third-party risk in a fragmented communications ecosystem
- Building effective incident response and business continuity plans for cloud-first operations
No sales pitches. No fluff. Just honest, peer-led conversation.
Walk away with practical insights to improve your security posture, ensure compliance, and support innovation across your communication channels.
AGENDA
6:00 PM – 6:15 PM
Welcome
6:15 PM – 7:00 PM
Roundtable Discussion
7:00 PM – 8:00 PM
Dinner
8:00 PM – 8:20 PM
Networking
8:20 PM – 8:30 PM
Closing
SOLUTION EXPERT
Michael Ahearn
Vice President Customer Development & Strategy, Sinch
Michael helps enterprises, brands, marketing agencies, media companies and technology providers formulate breakthrough mobile messaging strategies and customer communications solutions.
A pioneer for mobile marketing in the US with 15 years’ experience in mobile customer interaction, Michael has helped Fortune 500 companies and brands across every industry vertical shape their strategic marketing and business operations in the mobile channel.
Co-founder of one of the first mobile marketing platforms in North America in 2004, Michael has served on the Board of Directors of the Mobile Marketing Association and is currently a co-chair on the MMA RCS Messaging Committee.