I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
Future-proofing Your Fraud Prevention Strategy
June 29th, Successfully held
Presented by
Here’s what we discussed:
In eCommerce, it feels like fraud is escalating at exponential rates while customers are more sensitive to transaction friction and data privacy than ever before. How are businesses evolving to fight sophisticated and persistent fraud without degrading the digital experience of good customers?
In this roundtable, we discussed the strategies employed by other eCommerce leaders to combat varying fraud types and emerging challenges in their market. We hit everything from device identification strategies to tackling fraud in alternative purchasing workflows (like Buy Online Pickup in Store).
Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
