Beyond the Hype: How Strategic AI Drives Real ROI – Real-World Lessons from DingGo’s AI Journey
AI is everywhere – but is it working for you? Without a strategic approach, most AI projects stall or fail to demonstrate any ROI. Participants joined base2Services and DingGo as we moved beyond the buzzwords and explored how to adopt AI with strategic and result-driven intentions, not impulse.

Why THEY AttendED This Live Session?
In this webinar, we shared strategic insights, practical lessons from DingGo’s AI journey (including Agentic AI) and how to create a strategically aligned business case and high-ROI roadmap for your image, voice, text or predictive AI ideas.
- Got an overview of today’s AI landscape, why Gen AI is not a universal solution and how smart teams separate hype from real value by mapping opportunities across multiple modalities
- Heard how DingGo, a SaaS platform modernising crash management, partnered with base2Services to leverage Agentic AI to improve customer experience and work towards a 50% reduction in operational costs
- Learned how to recognise high-impact AI opportunities, build a compelling business case and create and implement a roadmap that delivers measurable ROI
Whether you’re evaluating your first AI project or scaling your current use cases, this session helped participants identify the right opportunities and avoid costly missteps.
Meet the speakers
Managing Director, base2Services
Arthur Marinis is the Managing Director of base2Services, with over 15 years of experience in Cloud and DevOps. He specialises in helping companies drive digital transformation through scalable AI and cloud strategies, delivering real ROI while enhancing customer experience, operational efficiency, and long-term system resilience.
Co-Founder and Chief Product Officer (CPO), DingGo
Josh Sandford is the Co‑Founder and Chief Product Officer at DingGo, where he leads innovation in software design and AI‑driven solutions that streamline and automate vehicle repair for businesses. Based in Sydney, he combines a passion for AI with product leadership to drive real‑world impact in the automotive industry.





