I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
Commerce for Telcos:
How to Optimize Marketplace to Drive New Revenues & Growth
June 21st, 2023, 14:00 – 15:00 BST
Presented by
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Here’s what we’ll discuss:
The future of commerce is composable: headless and modular, unlocking agility and speed for transformative experiences.
We would like to invite you to our Telco virtual roundtable to learn how to empower modern digital commerce for CSPs. The roundtable, hosted by BORN XDS, a Tech Mahindra Company, and commercetools, will take a look at how to develop and implement strategies for customers to grow profitably in a borderless, digitally connected world.
We’ll focus on sharing best practices, blueprints, and success stories that have enabled leading telecom companies to create digital-first experiences and revolutionize the customer experience.
Key takeaways:
- Build high-value digital experiences: Revolutionized customer experience and commerce digital-first experiences
- Modernize core systems + workforce: Lower core IT TCO Productive, remote workforces data-driven enterprise
- Monetizing: Realize new revenue streams and faster time-to-market
Don’t miss this must-attend roundtable for commerce leaders in Telco!
Solution Experts
GTM Executive at BORN Group
Geoff is a seasoned GTM leader with over 15 years of experience working on complex GTM strategies, focusing on driving CX, business value and impact for SaaS and telecoms commerce solutions.
Matt Alberts
Practice Director, commercetools
Matt has over 10 years of experience helping leading brands like BT, Rogers, and AT&T to adopt modern commerce solutions, including how they are migrating, strangling off the monoliths, and moving component by component. Matt will talk about customers who are migrating and experimenting at MACH speed.
Head of Strategic Programs, Cloud’s Global Telecom Industry, Google
Jen is a strategic leader with 18+ years and a track record in successfully delivering YoY double-digit business growth. She is responsible for architecting and delivering a range of Google’s strategic programs to accelerate the growth of Google Cloud’s CSP business, spanning 5G, Edge, network cloud, AI/analytics, customer experience, and IT modernization to realize greater business agility, faster time-to-market and hyper-personalized marketing and customer care.
She also collaborates with the product and engineering teams to build industry-specific roadmaps, working with Google Cloud’s C-suite customers to help them digitally transform their businesses with the breadth of Google’s capabilities.
This is an executive peer group roundtable for 8-10 senior leaders. We use a conversational, story-telling approach that works best when everyone participates. This is NOT a webinar or any kind of one-way presentation.
Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.
Register to Attend
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
