NETWORKING LUNCH | SYDNEY

Trust Under Pressure:
Fraud versus friction in the age of AI

This event has been successfully concluded.

PRESENTED BY

DATE & TIME

20th August 2026 | 12:00 – 14:30 AEST

VENUE

Hyatt Regency, Sydney

NETWORKING LUNCH | SYDNEY

Trust Under Pressure:
Fraud versus friction in the age of AI

This event has been successfully concluded.

PRESENTED BY

DATE & TIME

20th August 2026
12:00 – 14:30 AEST

VENUE

Hyatt Regency, Sydney

ABOUT THIS EVENT

Every organisation is trying to remove friction from the customer journey. The challenge? Fraudsters are trying to remove it too.

As fraud, scams and identity threats become more sophisticated, organisations face increasing pressure to protect customers without introducing the barriers that drive abandonment, dissatisfaction and lost revenue.

Bringing together leaders from banking, payments, retail, telecommunications and technology, this roundtable explored how businesses are balancing security, trust and customer experience in an increasingly AI-driven world.

This discussion covered the role of data, identity and emerging technologies in reducing risk, improving resilience and shaping the next generation of digital interactions.

WHY ATTEND

Common Sense Events uses a conversational, story-telling approach designed for peer learning. Every participant’s voice shapes the discussion – no slides, no pitch decks.

This was an executive peer group meet for 10 – 12 senior leaders. Participation in this in-person networking session was at no cost for qualified attendees.

SPEAKER

Martin Chapman

Vice President, AP Specialist Sales – Services at Mastercard Asia Pacific

Martin Chapman leads Identity and Security Solutions sales for Mastercard Asia Pacific. He is responsible for driving regional growth, leading cross-market sales initiatives, and helping customers harness advanced technologies to strengthen security, optimise decisioning and deliver seamless consumer experiences.

AGENDA

12:00 – 12:15

Welcome

12:15 – 13:00

Roundtable Discussion

13:00 – 14:00

Lunch

14:00 – 14:20

Networking

14:20 – 14:30

Closing

VENUE

Hyatt Regency, Sydney

161 Sussex St, Sydney NSW 2000, Australia

REGISTRATION

Event concluded

No cost for qualified attendees. Once you’ve applied, we’ll review your submission and confirm your invitation with a calendar invite and venue directions.

Questions? Contact our representative:

+61 402-713-723
[email protected]