EXCLUSIVE ROUNDTABLE
In a rapidly evolving digital world, the pressure to deliver exceptional customer experiences while driving operational excellence has never been greater. In this exclusive session, NTT DATA and Google Cloud invite you to explore how AI is transforming both front-end engagement and back-end efficiency, helping leading organizations boost satisfaction, streamline operations, and fuel growth.
Join industry experts as we explore real-world applications and walk through cutting-edge solutions, including AgentSpace and the Customer Engagement Suite, powered by Google AI. In this closed-door session, we’ll explore how organizations are navigating how to balance cloud-native ambitions with real-world constraints, and integrating AI to unlock new levels of performance, scalability and innovation.
Topics we’ll cover include:
- How to personalize at scale while delivering consistent, tailored customer experiences across channels to boost engagement, loyalty, and lifetime value.
- Automate complex workflows, reduce manual effort, and empower teams to focus on strategic, high-impact work.
- Leverage advanced analytics and AI-driven insights to better understand your customers and drive smarter decisions.
Register now to secure your seat and you’ll leave the session with a clearer view of how to successfully scale AI in a way that adds value, not complexity, to your organization.
AGENDA
18:00 – 18:15
Welcome
18:15 – 19:00
Roundtable Discussion
19:00 – 20:00
Dinner
20:20 – 20:20
Networking
20:20 – 20:30