Successfully held on 13th August 2024
Harnessing Data to Drive Next-Generation Customer Experiences
Networking Lunch
at The Langham, Sydney
Successfully held on 13th August 2024
Presented by
Here’s what we discussed:
Participants joined Precisely for an exclusive lunch in Sydney. This exclusive event explored the transformative power of data in shaping the future of customer experiences (CX).
During this invitation-only event, Precisely’s Greg Van den Heuvel, EVP and General Manager, and Chris Hall, Chief Product Officer, delved into the current market landscape, emphasizing the convergence of data integrity and customer experience, and highlighting key trends to accelerate digital transformation.
Participants learned from industry leaders as they discussed:
- Evolving Market Landscapes: Explore how the integration of comprehensive data insights is reshaping customer experience, driving innovation, and creating competitive advantages across industries.
- Customer Experience and Data Integrity: Exploring the latest trends in maintaining accurate and effective data to enhance customer experiences.
- Best Practices for Effective Data Use: Explore strategies to effectively leverage customer data to accelerate digital transformation and create dynamic, personalized communications through contextual data.
- Communication Strategies in Regulated Industries: Insights into developing successful customer communication strategies tailored for highly regulated markets.
- Accelerating Time-to-Market with Modern Solutions: Explore a unified, scalable communication platform in action, discover real-world use cases, and hear stories about organizations that have successfully transformed their businesses.
Don’t miss future opportunities to network, learn, and shape the future of CX.
AGENDA
12:00 – 12:15
Welcome
12:15 – 13:00
Roundtable Discussion
13:00 – 14:00
Lunch
14:00 – 14:20
Networking
14:20 – 14:30
Closing
Solution Experts
Chief Product Officer at Precisely
Chris leads the vision, strategy, and execution of the Precisely portfolio. He has over 20 years of experience in strategy, product development, and marketing and has held management positions at Red Ventures, Imagitas, Sharecare, Eventful, The Active Network, AOL, and served as an Acquisition Officer in the United States Air Force. Chris holds a Bachelor of Science in Management from the United States Air Force Academy and an MBA from the University of West Florida.
EVP and General Manager at Precisely
Greg Van den Heuvel is the Executive Vice President and General Manager of Engage Solutions at Precisely. In this role, he is responsible for the global financial growth of the Engage business, including strategy, product and solutions development of the EngageOne suite of products, management, enablement, technical support and business development.
Prior to joining Precisely, Greg served as the Chief Operations Officer of the Pitney Bowes software & data business.
For over 30 years, Greg held senior management positions within the Pitney Bowes corporation across services, operations, sales, strategy, marketing and product management.
Lunch at The Langham, Sydney
The Langham,
The Langham, Sydney
89‑113 Kent Street, Millers Point
NSW 2000, Australia
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Participation in this in-person networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the venue.