Ekata - Feb 8
Common Sense Network & Learn

Step up your fraud prevention approach in 2024

A Virtual Wine Tasting Session

Successfully held on February 8th, 2024

Presented by

Ekata (2023)

Here’s what we discussed:

$39.9 billion in revenue was lost to telecommunications fraud in 2021, according to CFCA, and that number has only grown since. From account takeover to subscription fraud to manual review, fraud attacks are increasing at every stage of the customer journey and hurting telecoms’ bottom line.

As fraudsters continue to evolve their methods and entry points, companies need to adapt by implementing holistic fraud prevention strategies that assess risk across the customer experience.

During this interactive roundtable, industry experts from Mastercard Identity and Kount will dive into the top telecom fraud trends and strategies that can help you stay one step ahead of fraudsters in 2024.

We discussed:

  • The ever-evolving landscape of telecom fraud.
  • What stages of the customer journey matter when it comes to stopping fraud.
  • Holistic fraud prevention tactics that will unlock exceptional customer experiences.

AGENDA

04:00 PM – 04:10 PM

Session & Participant Intro

04:11 PM – 04:30 PM

Guided Wine Tasting by an Expert

04:31 PM – 05:20 PM

Interactive Discussion on the Topic

05:21 PM – 05:30 PM

Closing

Solution Experts

Ren Singh
eCommerce Enterprise Account Executive at Mastercard identity

Ren Singh is an experienced Enterprise account executive at Mastercard Identity. With a focus on reducing chargebacks, false declines, and decreasing friction for good users. Ren works with some of the largest eCommerce companies in the world to help deliver results for executives looking to improve their metrics.

Brady Harrison
Director of Customer Analytics Solution Delivery at Kount

Brady Harrison is the director of customer analytics solution delivery at Kount, specializing in fraud mitigation and performance using data. Via machine learning, data analytics, and research, he ensures customers can scale their business while maintaining an appropriate risk posture against cybercriminals. With a passion for security and curiosity for all things cybercrime, Harrison is regularly called upon to share his expertise with others. He has presented at countless industry events, covering a variety of topics from gift card fraud to account take over, with a special focus on Quick Service and Fast Casual Restaurant fraud.

Participation in this Virtual Wine Appreciation is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

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