Yardbird Southern Table and Bar, Singapore


Research Preview:
5 CX Trends 2023
Networking Dinner at
Yardbird Southern Table and Bar, Singapore

9th February 2023, 18:00 - 20:30 SGT, Successfully Held

Research Preview:
5 CX Trends 2023

Networking Dinner at
Yardbird Southern Table and Bar, Singapore

9th February 2023,
18:00 - 20:30 SGT,
Successfully Held

Presented by

Zendesk

Here’s what we discussed:

A preview of Zendesk’s annual CX research before it’s announced to the public at this executive roundtable discussion.

We explored findings like:

  • How AI experiences are becoming more evolved and seamless
  • How conversational experiences are empowering consumers
  • Why customers are eager for deeper personalization
  • How consumer well-being and sentiment are reshaping CX
  • Why CX teams are breaking down silos as they become more integrated

10 other CX and Customer Service leaders joined for this interactive roundtable discussion.

Dinner at Yardbird Southern Table and Bar

Yardbird Southern Table and Bar
2 Bayfront Ave, # B1 – 07, Singapore 018972

View on map

Agenda

18:00 – 18:15

Welcome and Registration

18:16 – 19:00

Roundtable Discussion

19:01 – 20:15

Dinner & Networking

20:16 – 20:30

Closing

Solution Expert

Malcolm Koh
Global Director, Customer Experience Practice, Transformation & Customer Engagement at Zendesk
LinkedIn

Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Yardbird Southern Table and Bar.

We will follow COVID guidelines mandated by the government and the Venue.

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