I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
9th February 2023, 18:00 - 20:30 SGT, Successfully Held
Research Preview:
5 CX Trends 2023
Networking Dinner at
Yardbird Southern Table and Bar, Singapore
9th February 2023,
18:00 - 20:30 SGT,
Successfully Held
Presented by
Here’s what we discussed:
A preview of Zendesk’s annual CX research before it’s announced to the public at this executive roundtable discussion.
We explored findings like:
- How AI experiences are becoming more evolved and seamless
- How conversational experiences are empowering consumers
- Why customers are eager for deeper personalization
- How consumer well-being and sentiment are reshaping CX
- Why CX teams are breaking down silos as they become more integrated
10 other CX and Customer Service leaders joined for this interactive roundtable discussion.
Dinner at Yardbird Southern Table and Bar
Yardbird Southern Table and Bar
2 Bayfront Ave, # B1 – 07, Singapore 018972
View on map
Agenda
18:00 – 18:15
Welcome and Registration
18:16 – 19:00
Roundtable Discussion
19:01 – 20:15
Dinner & Networking
20:16 – 20:30
Closing
Solution Expert
Global Director, Customer Experience Practice, Transformation & Customer Engagement at Zendesk
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Yardbird Southern Table and Bar.
We will follow COVID guidelines mandated by the government and the Venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
