I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
16th February 2023, 18:00 - 20:30 GMT, Successfully Held
Onboarding More of the RIGHT Customers
at The Chesterfield Mayfair, London
16th February 2023,
18:00 - 20:30 GMT,
Here’s what we discussed:
Crypto exchanges, marketplaces, payments providers and neo banks are all re-focusing on reducing risk by onboarding the right customers from the start. How are they doing this without leaving money on the table, particularly across national borders?
In this session, we discussed the challenges of orchestrating the multiple applications and data sources need to onboard customers with the right amount of friction.
How are you minimizing fraud and building trust without turning away good customers? What is the right balance between policy and technology? What’s worked, what hasn’t, and what is the near-term future of successful customer onboarding?
Dinner at The Chesterfield Mayfair
The Chesterfield Mayfair
35 Charles Street, Mayfair, London, W1J 5EB
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18:00 – 18:15
Welcome and Registration
18:16 – 19:00
19:01 – 20:15
Dinner & Networking
20:16 – 20:30
Request detailed session notes
We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to The Chesterfield Mayfair.
We will follow COVID guidelines mandated by the government and the Venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.