I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
22nd June 2023, 18:30 - 21:30 ICT
How Generative AI is Changing Customer Experience in Vietnam
at Sheraton, Ho Chi Minh
22nd June 2023,
18:30 - 21:30 ICT
Here’s what we’ll discuss:
Companies around the world are struggling to balance dueling priorities of meeting customer demands and driving productivity. As a result, the need for both efficient and intelligent service is rising and AI is now an imperative.
Generative AI has the potential to help companies connect with customers in new ways by helping to:
- Personalise every interaction
- Improving team productivity with automation, data and intelligence
- Build and deploy AI solutions faster across all channels
Dinner at Sheraton, Ho Chi Minh
Sheraton Saigon Hotel & Towers
88 Đ. Đồng Khởi, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Vietnam
View on map
18:30 – 18:45
18:45 – 19:10
Guided Wine Tasting by an Expert
19:10 – 19:50
19:50 – 21:00
21:00 – 21:20
21:20 – 21:30
This is an executive peer group meeting for 8-10 Senior leaders. We use a conversational, story-telling approach that works best when everyone participates.
Participation in this in-person Networking session is no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to Sheraton.
We will follow COVID guidelines mandated by the government and the venue.
Register to Attend
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.