Connecting with Customers
in a New World
Executive Networking Dinner at BlackBird, Makati

Successfully Held | 24th May 2023

Connecting with Customers in a New World
Executive Networking Dinner at BlackBird, Makati

Successfully Held | 24th May 2023

Presented by

Here’s what we discussed:

The combination of a global recession, rapidly evolving customer expectations, and increased volatility from geopolitics to climate change creates a challenging business environment for us all. How are successful organisations in the Philippines and the APAC region navigating these headwinds?

Salesforce hosted a small group of senior executives and discussed how companies are leveraging Generative AI to understand and meet these changing customer demands in order to drive business growth.

We discussed how companies are balancing technology, process, and policy to usefully automate a wide range of business functions to improve productivity and efficiency.

Dinner at BlackBird, Makati

Blackbird Restaurant
6752 1229 Makati Ave, Makati, 1229 Metro Manila, Philippines

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Agenda

18:30 – 18:45

Welcome

18:45 – 19:30

Roundtable Discussion

19:30 – 20:30

Dinner

20:30 – 20:50

Networking

20:50 – 21:00

Closing

Executive Hosts

Tahsin Alam

Vice President & GM Indonesia & Philippines at Salesforce

Abraham Cuevas

Regional Sales Director – Enterprise and General Business, Philippines at Salesforce

Participation in this in-person Networking session is no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to Blackbird Restaurant.

We will follow COVID guidelines mandated by the government and the venue.

Talk To Us About Attending Future Events

Call Us

+65 3158-3025

Email Us

[email protected]

Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.