I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
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Here’s what we discussed:
As financial institutions grow — and face increasing regulatory scrutiny at $3B and $10B AUM benchmarks — enterprise, operational and vendor risk management programs come up against parallel challenges to evolve and mature.
How are you enabling your bank, credit union, or financial services organization to achieve growth targets while demonstrating effective risk and compliance?
In these sessions, we discussed key considerations risk and compliance leaders must address:
- Best practices in cultivating a risk culture or a culture of compliance in your organization
- How to address the impact of increasing mergers and acquisition (M&A) activity on enterprise risk management
- The role of cybersecurity, the ongoing digitization of banking services, and the use of third-party vendors to deliver critical services.
- How to adapt to the DOJ’s recent changes, which puts more pressure on CCOs and CROs to continuously manage a changing risk profile
Agenda
Dinner at The Capital Grille
6:00 pm – 6:15 pm
Welcome
6:15 pm – 7:00 pm
Roundtable Discussion
7:00 pm – 8:00 pm
Dinner
8:00 pm – 8:20 pm
Networking
8:20 pm – 8:30 pm
Closing
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The Capital Grille, New York
120 W 51st St, New York,
NY 10020, United States
Risk Management Leader
Participation in this in-person Networking session is no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to The Capital Grille.
We will follow COVID guidelines mandated by the government and the venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
