I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

In record time, we’ve moved into a different world, a more relentlessly digital world, in ways we couldn’t have expected. As a result, organisations now have on hand a critical task of properly managing a multitude of customer & employee identities, user roles, access points and end devices at scale.
This massive transformation to digital engagement, paired with the remote nature of our working lives, has opened the door for new and more relentless types of attacks, like account takeovers, inappropriate access, and fraud that can lead to costly breaches.
So how can an organisation break through a complex mix of legacy systems, identity silos to achieve a reliable identity model with extensive compliance capability?
In this session, we explored:
18:00 – 18:15
18:15 – 19:00
19:00 – 20:00
20:00 – 20:20
20:20 – 20:30
Participation in this in-person networking session is at no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to The St. Regis.
I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.