I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
February 9th, 2023, 6 PM - 8:30 PM PT, Successfully Held
New Approaches
to Retail Personalization in 2023
Networking Dinner
at A.O.C. Brentwood, Los Angeles
February 9th, 2023,
6 PM - 8:30 PM PT,
Successfully Held
Presented by
Here’s what we discussed:
Meaningful personalization, while once a nice-to-have, is now expected by today’s e-commerce shoppers. Personalization fosters chemistry with customers and drives better engagement, conversions, and loyalty. eCommerce leaders have benefited greatly by personalizing their digital experiences, and have much to gain from staying ahead of the curve.
But personalization is both an art and a science, and new methods and technology are flipping traditional approaches on their head. The art of personalization and fostering chemistry is advancing rapidly with clever use cases and methods. The science of 1:1 personalization has evolved to enable uniquely optimized experiences for each customer.
In this session, we’ll discussed some of these use cases and methods and how they are advancing the state of the art in personalization.
Dinner at A.O.C. Brentwood
A.O.C. Brentwood
1648 San Vicente Blvd,
Los Angeles, CA 90049,
United States
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Agenda
6:00 PM – 6:15 PM
Reception & Welcome
6:16 PM – 7:15 PM
Wine/Cocktail & Conversation
7:16 PM – 8:15 PM
Dinner & Networking
8:16 PM – 8:30 PM
Closing
Request detailed session notes
We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside A.O.C. Brentwood.
We will follow COVID guidelines mandated by the government and the Venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
