I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
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Here’s what we discussed:
As organisations move forward in the age of remote and hybrid working, many have adopted technology and collaboration tools to accelerate their digital transformations. The rate of adoption is high, but the rate of success in effectively and efficiently managing work processes during this transition is another matter.
With this wave of digital transformation comes new best practices for utilising technology to its maximum potential. Work management is changing, and its ongoing shift can significantly impact an organisation’s engagement, collaboration, and productivity.
- How can companies leverage technology to improve agility and redefine the way they work?
- What can companies do to improve the performance of a distributed workforce?
- How does change management impact the adoption of technology for work management?
Dinner at The Taj Mahal Palace
The Taj Mahal Palace
Apollo Bandar, Colaba,
Mumbai, Maharashtra 400001
View on map
Agenda
6:00 PM – 6:15 PM
Welcome and Registration
6:16 PM – 7:15 PM
Roundtable Discussion
7:16 PM – 8:45 PM
Dinner & Networking
8:46 PM – 9:00 PM
Closing
Solution Experts
Evangelists
Participation in this in-person Networking session is no cost to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall.
We will follow COVID guidelines mandated by the government and the venue.
Register to Attend
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
