I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

How are you using technology to transform your brand-building and customer engagement?
We believe that loyalty is more than just points and discounts – going beyond ‘one to many’ rewards programs to creating personalised, engaging experiences for every customer.
In this session, we discussed how marketers are now able to focus on experiential and emotional loyalty, opening up a goldmine of opportunity in the Philippines market.
Set in the business district, a 9-minute walk from Greenbelt Park, this swanky hotel is linked to local shopping malls via an underground walkway.
18:30 – 18:45
18:46 – 19:30
19:31 – 21:15
21:16 – 21:30
Vivian is responsible for the vision, strategic direction and growth of Salesforce Marketing Cloud in the Philippines and Indonesia. As a seasoned professional with more than 20 years of experience in the workforce, Vivian is passionate about technology and business transformation.
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Fairmont.
We will follow COVID guidelines mandated by the government and the Venue.
I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.