The Evolution of
Customer 360
Chocolate Tasting & Networking Dinner at The Langham, Jakarta

8th December 2022, 18:00 - 21:00 Jakarta Time, Successfully held

The Evolution of Customer 360
Chocolate Tasting &
Networking Dinner at
The Langham, Jakarta

8th December 2022,
18:00 - 21:00 Jakarta Time, Successfully held

Presented by

Here’s what we discussed:

How do you connect your marketing, sales, commerce, service, and IT teams around every customer?

This is the modern evolution of the “Customer 360” concept. It’s not only knowing everything about customers at every stage of their buying journey, but also making it easier and faster to deliver better personalised experiences.

Dinner at The Langham, Jakarta

The Langham
Sudirman Central Business District 8 Lot 28, RT.5/RW.3,
Senayan, Kec. Kby. Baru, Daerah Khusus Ibukota Jakarta 12190, Indonesia

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Agenda

18:00 – 18:15

Welcome and Registration

18:16 – 18:45

Chocolate Tasting by Chocolate Expert

18:46 – 19:25

Roundtable Discussion

19:26 – 20:45

Dinner & Networking

20:46 – 21:00

Closing

Solution Experts

Bunga Sugiarto

Regional Sales Director, Indonesia, Salesforce

Bunga has over 15 years of experience in the IT industry in various roles in sales; Technical Sales, Product Manager, Deal Maker, Account Executive, and Sales Manager. Her background education from Bachelor of Information Technology and Masters of Business Administration has enabled her to relate the importance of technology to businesses. She is passionate about helping her customers succeed with technology and believes in the power of communication to create trusted relationships with her team, co-workers, and customers.

Tahsin Alam

Regional Vice President, Indonesia and Philippines

Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside The Langham.

We will follow COVID guidelines mandated by the government and the Venue.

Talk To Us About Attending Future Events

Call Us

+65 3158-3025

Email Us

[email protected]

Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.