I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
July 26th, 2022, 6 PM - 8:30 PM CT, Successfully held
New strategies for building the right digital products faster
Networking & Dinner at The Capital Grille
July 26th, 2022, 6 PM - 8:30 PM CT, Successfully held
Here’s what we discussed:
Customers expect more from your products than ever, but how will you make sure you get it right the first time? From rapidly ideating to learning quickly to proof of concept – discuss with other innovators how to establish a strategic path forward that includes validating you have identified the RIGHT thing to build.
By putting customers at the center of everything you do, you can build a product your user actually wants. This includes things like identifying the first step and creating tangible outcomes.
Presented by
86% of firms that successfully built digital products reported revenue growth—more than half experienced double-digit growth (Forrester, 2021)
In this session, we discussed how companies are defining & navigating their product roadmap in a rapidly evolving future.
Dinner at The Capital Grille
The Capital Grille
801 Hennepin Ave Lasalle Plaza, Minneapolis, MN 55402
(612) 692-9000
From the moment you step into The Capital Grille, the experience is one of comfortable elegance. African mahogany paneling and Art Deco chandeliers provide a warm, stately setting for their nationally renowned dry-aged steaks, fresh seafood, and acclaimed world-class wines.
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Agenda
6:00 PM – 6:15 PM
Welcome & Registration with Cocktails
6:16 PM – 7:15 PM
Wine/Cocktail & Conversation
7:16 PM – 8:15 PM
Dinner & Networking
8:16 PM – 8:30 PM
Closing
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside The Capital Grille.
We will follow COVID guidelines mandated by the government and the venue.
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
