I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
September 15th, 6 PM - 8:30 PM CT, Successfully held
Real-World Digital Product Optimization Strategies
Networking & Dinner at Lurcat, Minneapolis
September 15th, 6 PM - 8:30 PM CT, Successfully held
Presented by
Here’s what we discussed:
86% of firms that successfully built digital products reported revenue growth—more than half experienced double-digit growth (Forrester, 2021).
Customers continue to expect more and it’s critical to understand if your products are keeping pace with their evolving needs.
Whether your digital products are performing well, or have missed the mark completely it’s important to revisit existing strategies to ensure that you are getting the most out of your investment.
By putting customers at the center of everything you do, you can build a product your user actually wants. We’ll cover topics like developing a strategic roadmap, building in continuous feedback and ensuring you are able to identify, prioritize and measure success metrics aligned to your business objectives.
In this session, we discussed how companies are defining & navigating their product roadmap in a rapidly evolving future.
Dinner at Lurcat, Minneapolis
Lurcat
1624 Harmon Pl, Minneapolis, MN 55403, United States
Café and Bar Lurcat is a hip, urban venue that boasts serious food and voguish design. Café Lurcat is a perfect blend of classic old world style with a Noveau twist. Located downtown Minneapolis next to Loring Park, Café and Bar Lurcat offers convenient valet parking on Friday and Saturday evenings, and by request for private events.
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Agenda
6:00 PM – 6:15 PM
Welcome & Registration with Cocktails
6:16 PM – 7:15 PM
Wine/Cocktail & Discussion
7:16 PM – 8:15 PM
Dinner & Networking
8:16 PM – 8:30 PM
Closing
Participation in this In person peer discussion is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with directions to the meeting hall inside Lurcat.
We will follow COVID guidelines mandated by the government and the Venue.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
Director, Large Business Customer Experience, NRG Energy
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
