I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
Retail Customer Behavior
– The Constant is Change. Are You Using Your Data to Build Brand Loyalty?
A Virtual Chocolate Tasting Session
July 20th, 2022, 10:30 AM – 12 PM CT, Successfully held
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We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
Presented by
Here’s what we discussed:
Consumer shopping behaviors have changed, probably forever. With new behaviors comes new data, and the need for retailers to understand what behavior shifts are here to stay. Learn how brands are setting themselves up for success to predict the future. In this session, we’ll explore how Retailers are using data to create meaningful experiences, increase personalization, and engage members between the transaction.
Our participants Joined this roundtable to discuss:
- The role of predictive data and the post-pandemic customer
- How anticipating shopping patterns can maximize ROI
- How household spending shifts affect your strategic roadmap
- The benefits of machine learning modules
- Where data and the customer journey intersect to boost loyalty
Agenda
10:30 AM – 10:35 AM
Welcome & Introduction
10:36 AM – 11:25 AM
Interactive virtual discussion on the topic
11:26 AM – 11:45 AM
Chocolate Tasting by a Chocolate Expert
11:50 AM – 12:00 PM
Closing
Request detailed session notes
We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
About Kobie Marketing:
Kobie is a global loyalty marketing company driving engagement that matters. We deliver end-to-end loyalty solutions by designing, building, optimizing and supporting customer experiences for the world’s most successful brands. As a Forrester Leader with more than 30 years of experience, Kobie helps clients grow enterprise value and ROI through best-in-market strategic tools and a loyalty-led marketing technology platform, Kobie Alchemy® Loyalty Cloud.
Participation in this Virtual Chocolate tasting is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
Talk To Us About Attending Future Events
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
