Visa Merchant Connect, Singapore 2027
As commerce becomes increasingly connected, merchants must deliver payment experiences that are seamless for customers, secure by design and built to scale.
Visa Merchant Connect, Singapore 2027 will bring together industry leaders to discuss how developments across agentic commerce, omnichannel payments, checkout, fraud and post-purchase management are reshaping the merchant experience.
The event will combine expert insights, real-world perspectives and interactive discussions designed to help merchants navigate complexity and unlock new opportunities for growth.
AGENDA
1:30 PM
Registrations
2:00 PM
Welcome Address by Visa
2:10 PM
The Next Era of Commerce: Building the Payment Experience of Tomorrow
Discover how omnichannel acceptance and the rise of agentic commerce are reshaping payments, and what merchants can do to build scalable payment experiences that drive growth.
2:30 PM
Panel: Driving Growth and Winning Share of Wallet in an Evolving Commerce Landscape
Hear how merchants are responding to evolving customer expectations, strengthening loyalty and finding new opportunities for growth, while balancing conversion, trust and operational efficiency.
3:15 PM
Protecting Revenue Beyond the Transaction: Managing Fraud and Disputes at Scale
Revenue isn’t secured the moment a transaction is completed. Understand how merchants can minimize losses from fraud, unnecessary friction, disputes and chargebacks across the transaction lifecycle.
3:35 PM
Afternoon Tea & Networking Break
4:00 PM
Interactive Roundtable Discussions
Join two 45-minute roundtable discussions of your choice. Exchange perspectives with industry leaders, grain practical insights and explore practical approaches to some of the key issues shaping the modern merchant experience.
A: Where Checkout Breaks: Removing Friction to Drive Conversion
Identify the points in the checkout journey where customers drop off, understand what gets in the way of conversion, and consider how merchants can create a more seamless path to purchase.
B: Intelligent Fraud Management: Knowing Where and When to Intervene
Examine where fraud risk emerges, how merchants can identify the right points for intervention, and how to manage risk without creating unnecessary friction.
C: Getting Ahead of Post-Purchase Disputes
Understand what causes disputes to arise and escalate, and how merchants can resolve issues earlier to reduce chargebacks and protect revenue.
5:30 PM
Closing Remarks
5:45 PM
Networking with Drinks and Canapes
Register to attend
Secure your seat!
No cost for qualified attendees. Once you’ve applied, we’ll review your submission and confirm your invitation with a calendar invite and venue directions.
Questions?
Contact our representative:
+65 3158-3025
[email protected]