Immersive Workshop at
Le Mari Restaurant, Boston
What we will discuss
Do you know what criteria truly delight your customers—and drive stronger business outcomes?
- Where do you stand in your customer-centricity journey?
- How do you benchmark against your peers?
- What does great look like—and how do you lead, not follow?
Join an immersive, hands-on workshop where we’ll dig deep into:
- How to create fans, not just leads — and drive 3X greater ROI
- How customer-centricity actually shows up in sustainable growth
- How to benchmark yourself against the industry—and blow past it
Exclusive early insights from our upcoming report with the CMO Council: *Getting Closer to the Customer: Overcoming Challenges in the Pursuit of Customer Centricity* – a must get report!
Connections with your peers and the best in the business: CMO Council, Integrate, BuyerForesight, NowSpeed, Goldcast, Gain Relationship, Meet the People, and more.
Of course, *happy hour is included!*
Spots are limited. This isn’t theory – this is roll-up-your-sleeves, change-your-game, build-your-fan-army kind of work. Reserve your seat now.
(Fair warning: After this, you won’t look at customer experience-or your growth strategy-the same way again.)
Presented by:
Agenda
2:30 PM
Welcome refreshments
2:50 – 3:30 PM
Overview of the 9 Cs Framework + Highlights from the CMO Council Report
3:30 – 3:50 PM
Customer-Centricity Insights Panel
3:50 – 4:45 PM
Breakout Roundtables & Action Planning
4:45 – 6:00 PM
