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Common Sense Virtual Roundtable

We discussed how SCA strategy has changed over the course of the year. What observations are seen around issuer behaviour in regards to TRA exemptions and authentication in general before the Dec 31st deadline?

Common Sense Research Q&A

This Research Q&A focused on proprietary research conducted by BuyerForesight and AugmentCXM. We uncovered key drivers for quantifying ROI to CX initiatives for companies selling premium products.

Common Sense Virtual Roundtable

30 executives in HR, Onboarding, and Employee Experience at large enterprises will brainstorm how new organizational strategies and new technologies will meet the needs of the newly-distributed workforce.

Common Sense Virtual Roundtable

Many customer segments such as immigrants & low-income families have been underserved by the financial services industry & the accelerated disruption of in-person operating models brought by the global pandemic

Common Sense Virtual Roundtable

We discussed how to gain visibility into all of your organization’s connected devices, the potential threat from bad actors, & what steps you can take to ensure the safety of your patients.

Common Sense Virtual Roundtable

In this roundtable, we discussed some of the challenges facing biomedical engineers – from procuring devices that have potential vulnerabilities to lack of device visibility and centralized management.

Common Sense Virtual Roundtable

Some banks will embrace this by becoming the engine powering consumers’ finances behind the scenes. We discussed ways you can prepare your organizations to go down this path.

Common Sense Virtual Roundtable

We discussed, how SCA strategy has changed over the course of the year. What observations are seen around issuer behavior in regards to TRA exemptions and authentication in general before the Dec 31st deadline?

Common Sense Virtual Roundtable

We discussed strategies that keep your customer service team nimble and flexible. Optimize for your team’s efficiency with proper tools, concurrency, and cross-channel staffing. 

Common Sense Virtual Roundtable

How are you confronting the shortcomings of legacy demand forecasting methods in 2020? The pandemic and resulting economic disruption have amplified the problems associated with commonly used techniques.

Common Sense Virtual Roundtable

Synthetic identity fraud makes up 20%, or over $6 billion, of credit losses and fake information to create convincing, verifiable identities to open fraudulent accounts and commit various types of transaction fraud.

Common Sense Virtual Roundtable

2020 has definitely turned out to be the year of accelerated digital services and self-service technologies, but how can we sustain and elevate this rapidly growing use of digital self-service channels?

Common Sense Virtual Roundtable

30 executives in HR and Learning & Development at Fortune 1000 companies will brainstorm how new organizational strategies and new technologies will meet the needs of a post-Covid workforce.

Common Sense Virtual Roundtable

Cross-border commerce is growing 2X faster than domestic, with $300 billion in 2015 increasing to $900 billion in 2020. This growth comes with new regulations, sometimes even region-specific ones like PSD2.

Common Sense Virtual Roundtable

McDonald’s Japan adopted Plexure’s mobile order and pay platform just before COVID-19 hit. Instead of the deep losses suffered by competing QSRs, they saw record results in this difficult time

Common Sense Virtual Roundtable

A virtual customer experience conference focused on the strategic role of your contact center operations on CX. This fast-paced virtual conference will have four 30-minute roundtable-style sessions.

Common Sense Virtual Roundtable

Your contact center plays a pivotal role in delivering great experiences that keep your customers coming back to you time and again. How can we convert the experience into more revenue for the company?

Common Sense Virtual Roundtable

With an average of 30,000 connected assets, the IT environment of a hospital is extremely complex. Managing such a dynamic environment presents operational & security challenges.

Common Sense Virtual Roundtable

37% of CS staff say they feel their customer insights aren’t being fully leveraged; the real number is likely 50%. Some companies have recognized CS is more than just a cost center & have improved product & sales as a result.

Common Sense Virtual Roundtable

With an average of 30,000 connected assets, the IT environment of a hospital is extremely complex. Managing such a dynamic environment presents operational and security challenges. 

Common Sense Virtual Roundtable

What are the concerns & implications for your submission activities & interactions with regulators when using OSS for clinical trial analysis & submission & what are your requirements for R?

Common Sense Virtual Roundtable

What data are you using to determine which patients would be best for primary telehealthcare & What new predictions do you need to help manage your business differently to be successful with telehealth?

Common Sense Virtual Roundtable

In this virtual roundtable presented by Analytics2Go, ways to improve the success in AI project implementation and the experience and challenges around dynamic pricing and AI were discussed.

Common Sense Virtual Roundtable

In this session, we discussed breaking down department siloes to get teams working on fixing end-to-end customer journeys, automating the discovery of actionable insights, and actions.