The Employee Experience Conference for 2020:
COMMON SENSE
EMPLOYEE EXPERIENCE
VIRTUAL CONFERENCE

10 AM – 11 AM Central Time

Moderated by

Building & Scaling New EX Capabilities

EX teams increasingly resemble Marketing, Customer Experience and Digital teams with roles borrowed from UX, CX, Design Thinking, Marketing, DevOps and Service Design. There’s plenty of tech to get you up to speed quickly, but only if you’ve mapped out a strategic EX plan first. We’ll discuss developing EX roadmaps and some types of tech you should be looking at for different levels of EX maturity.

11 AM – 11:30 AM

Moderated by

The Moments that Matter in Employee Experience

We all want to give our people an incredible employee experience. But until now, attempting to create an engaging employee experience has felt a lot like stumbling in the dark. In this session, Enboarder will share the results from a global research study, surveying over 4600 managers and employees to answer the question: What are the key moments in the employee lifecycle that matter most to your employees? And where do we need to focus to make the biggest impact on EX?

11:30 AM – 12 PM

Moderated by

How to Build Employee Journey Maps

A key approach EX took from Customer Experience is Journey Mapping. EX practitioners shadow people as they work and conduct interviews to extract information to create personas and distinct employee journeys. We’ll discuss journey mapping best practices with experts who have been doing it for years.