Common Sense Virtual Roundtable:

The eCommerce Dilemma: Stopping Bad Actors while Approving Good Customers

May 19th, 10 AM – 11 AM CT

Presented by


Here’s what we’ll discuss:

eCommerce has boomed over the past two years – as have the challenges merchants face. Fraud and chargebacks continue to hurt retailers’ bottom line, but so are changing consumer habits. Online stores are experiencing increased cart abandonment due to friction in the transaction process.

As merchants fight for consumer loyalty, they must balance their fraud management solutions without placing hurdles in the way of good customers. Manual review continues to be the last line of defense for spotting risky transactions. But it can also help to clear good customer orders faster. Through global authoritative data and analysis of billions of real online transaction behaviors, intelligent manual review solutions provide a holistic approach to decreasing losses and increasing revenue.

During this roundtable you will learn:
  • The current changes in the chargeback landscape (e.g. every dollar lost in a chargeback costs merchants 2.4x the item price)
  • The latest trends and evolutions in eCommerce fraud activity
  • Strategies to address these fraud issues and reduce customer friction

Solution Expert

Jordan Reynolds
VP of Growth & Market Strategy at Ekata

This is an executive peer group meeting for 8-10 Risk & Fraud senior executives. We use a conversational, story-telling approach that works best when everyone participates. This is NOT a webinar or any kind of one-way presentation.

Who should apply for an invitation:

If you want to learn latest trends and evolutions in eCommerce fraud activity, address these fraud issues and reduce customer friction
You have buying authority for your company

Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.

Here’s what attendees at past events have said:

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