Solvemate - Can Chatbots Truly Be Personalized?
Common Sense Virtual Roundtable:

Can Chatbots Truly Be Personalized?

November 2nd, 10 AM CT / 3 PM UK Time

Presented by


Here’s what we’ll discuss:

Most bots are considered anything but personal. What have companies done in 2021 to create customer service automation that feels personal? How is modern CS automation creating happiness instead of frustrated customers typing “representative” into a chatbot window? How are companies ensuring we don’t forget the “intelligence” part of AI?

Solvemate CEO, Erik Pfannmöller will lead a small group of CX and Customer Support leaders in a discussion of these and more questions. We’ll also be talking about how recent advances in bot technology are driving even more value from companies’ investment in Zendesk.

Moderated by 

Erik Pfannmöller
CEO, Solvemate

This is an executive peer group meeting for 10-15 Support leaders. We use a conversational, story-telling approach that works best when everyone participates. This is NOT a webinar or any kind of one-way presentation.


Who should apply for an invitation:

If you are a Support leader looking at automating customer service
If you want to improve customer loyalty, revenue and brand reputation
You have buying authority for your company

Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.

Here’s what attendees at past events have said:

Other active Virtual Roundtables

Register to Attend

Mitch Speers

+1 917-750-7287

Ash Prasad

+1 218-389-7816

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