Pypestream - 9 Steps to Automating Customer Care
Common Sense Virtual Roundtable:

9 Steps to Automating Customer Care

September 28th, 2021, Successfully held

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Presented by

Pypestream

Here’s what we discussed:

95% of all customer interactions will be powered by AI by 2025; If you’re currently working on a customer care automation initiative, this roundtable will help ensure you succeed.

The customer care automation experts at Pypestream have developed a 9-step automation framework after building dozens of automation projects in Fortune 1000 companies.

Pypestream’s David Hurwitz gave us an overview of this framework and how it’s being applied today. 10 invited CX and customer care leaders discussed how they are tackling automation projects in their companies and what challenges they are seeing.

Moderated by 

David Hurwitz
Chief Marketing Officer, Pypestream
LinkedIn

Request detailed session notes

We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.

About Pypestream:

Pypestream is a cloud-based, patented AI-powered automation solution that enables leading brands to resolve customer issues instantly, on any channel, at any time. Pypestream’s platform resolves up to 90% of inquiries without human interaction and offers 24/7 customer service at a much lower cost than traditional contact centers. Unlike other tools, Pypestream’s solution is built by a team of experts in just weeks, with no IT resources required. Pypestream partners closely with companies to develop customer strategies, implement conversational design and natural language understanding, connect backend systems with API integrations, and deploy on multiple messaging channels. Pypestream offers continuous improvement, ideation, and optimization throughout the contract lifetime.

Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.

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