Epsilon - 4 Steps to Contactless Loyalty
Common Sense Virtual Roundtable:

4 Steps to
Contactless Loyalty

November 10th, 2021, Successfully held

Presented by

Eplsilon

Here’s what we discussed:

Creating consumer loyalty has always been a challenge—even when face-to-face interactions were common. So how will you adapt your strategy? Here’s how to keep customers coming back with long-lasting connections—even when human contact is limited.

In this session we discussed the 4 building blocks Epsilon has developed from hundreds of contactless loyalty programs in both retail and financial services:

  1. Reevaluate the value exchange you have with your customers
  2. Promote an agile strategy with the appropriate tools
  3. Use loyalty data as your secret weapon
  4. Create emotional connections

Moderated by 

Daniel Hughes
Chief Data Officer, APAC & MEA at Publicis Groupe
LinkedIn

Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.

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