I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
4 Steps to
Contactless Loyalty
November 10th, 2021, Successfully held
Here’s what we discussed:
Creating consumer loyalty has always been a challenge—even when face-to-face interactions were common. So how will you adapt your strategy? Here’s how to keep customers coming back with long-lasting connections—even when human contact is limited.
In this session we discussed the 4 building blocks Epsilon has developed from hundreds of contactless loyalty programs in both retail and financial services:
- Reevaluate the value exchange you have with your customers
- Promote an agile strategy with the appropriate tools
- Use loyalty data as your secret weapon
- Create emotional connections
Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.