Ada - Harmonizing CX Across the Entire Customer Journey in FinTech
Common Sense Virtual Roundtable:

Harmonizing CX Across the Entire Customer Journey in FinTech

October 6th, Successfully held

Presented by

Ada - Harmonizing CX Across the Entire Customer Journey in FinTech

Here’s what we discussed:

It’s easy for brands to declare who they are, what they do, and why they do it—their brand promise. Proving it is much harder to do.

To deliver on this promise—best-in-class customer support, putting the customer first, or providing customers with an exceptional service— FinTech brands need the harmonization of CX across the end-to-end customer journey.

Siloed departments and data ecosystems make this difficult. Holistic CX relies on your brand’s ability to optimize the conversion funnel, from marketing, to support, to sales. And to do this, you need a tool that can capture and contextualize customer data quickly into proactive brand interactions.

Moderated by 

Perri Maxwell Chaikof
Director of Product Marketing, Ada
LinkedIn

Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.

Here’s what attendees at past events have said:

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