I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
NextGen
Demand Planning
and Optimization
December 15th, Successfully held
Presented by
Here’s what we discussed:
How are you confronting the shortcomings of legacy demand forecasting methods in 2020? The pandemic and resulting economic disruption have amplified the problems associated with commonly used techniques. We discussed how AI-powered demand planning tools that produce predictive and prescriptive insights can help upgrade demand planning capabilities.
Moderated by
Here is what we learned:
The COVID-19 pandemic and the resulting economic disruption has made a huge impact on the demand planning process. As consumers began hoarding certain products and pantry loading by stores to keep shelved stocked, all the old rules of demand planning went out the window in March.
The new reality of pantry loading has changed the demand planning process, and suppliers are reacting the best that they can to predict the unpredictable. While some suppliers are figuring out how to navigate when they reach a post-COVID world, they are certain consumers will not act the way they did. That means his historical data they have on hand could become obsolete.
How will suppliers be able to build a forecast that will help them recover from the pandemic quicker? Once organizations find the missing link, it will help them to dig out and understand what they will need to get themselves back on track: whether it’s more co-packers, more plants operating, and more.
Given the current situation, suppliers will need additional forecasting tools to help navigate the new reality. AI will be needed to balance short-and long-term demand planning once we come out of the pandemic.
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About Aimpoint Digital
Aimpoint Digital is an advanced data analytics consultancy company. At their core they work with data to transform them into actionable information to the business users that need them the most. Aimpoint Digital is made up of the very best data scientists, data engineers, management consultants and industry experts who work together to accelerate clients’ strategic vision through data and analytics.
Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
